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Valley Imports

Fargo , ND

4.8
2,895 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,895 reviews

July 07, 2021

Everyone was fantastic. We had a great experience trading our Tiguan in for an Atlas. Joe, Jake and Marshal were super friendly, professional and helpful. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Joe Klein
Jul 07, 2021 -

Elizabeth responded

👌

Jul 08, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We appreciate your business!!

July 07, 2021

Was just a service A plus the fixing of a seat belt problem, Was happyly fixed by a young mechanic in the back. It works fine now. More

by VSTENEHJEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp, Keith Stroh
Jul 08, 2021 -

Valley Imports responded

Thank you for the 5 stars!

July 06, 2021

Personalized service by both sales and service department. Tana in sales and Keith in service are top notch!! Kristin in management is amazing as well. More

by NLOSEE1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond, Tana Martin, Kristen Pagel, Marshal Girodat, Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We appreciate your business.

July 06, 2021

Personal service from this talented group is unmatched in our community. The attention to detail and my happiness is outstanding! They consistently out perform my expectations! Thanks Valley Imports. More

by DAVE.HALVORSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Angi Bigelow, Wayne Lepp, Don Tollefson
Jul 06, 2021 -

Valley Imports responded

Wow! We are truly humbled by your words and very grateful for you! Thank you so much for the 5 stars!

July 06, 2021

The staff at Valley Imports are always friendly and willing to take care of my needs. I live 75 miles away and they accommodate me by scheduling by vehicle services at times that best suit me. More

by SHEENA.LARSON.SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Jul 06, 2021 -

Valley Imports responded

Thank you so much for your kind words and loyalty! We appreciate the 5 star rating!!

July 06, 2021

Always great to work with! Made my extended service plan quick and easy to use and had me back on the road in no time. Highly recommend! More

by Aryn Ost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 06, 2021

Keith is very personable and genuinely cares about the customer. He is honest with both the good news and the bad. He always keeps me updated on the status of the repairs. More

by LZAHRADKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Keith! We truly appreciate your business!!

Jul 06, 2021 -

LZAHRADKA responded

If it weren’t for Keith I would taken your business elsewhere. The amount of money I spent on repairs of my 2015 Tiguan and now having issues with my 2021 Tiguan which I leased new in April, Keith has kept me a loyal customer.

July 06, 2021

Great attention to detail, from the service advisor, shuttle driver and especially the mechanic. Everyone did an outstanding job! I would highly recommend Valley Imports for your car needs. More

by RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 06, 2021 -

Valley Imports responded

Thank you very much for your kind words!

July 06, 2021

Customer service was great and was informed with updates on my vehicle. They submitted a claim for getting warranty on a expired warranty vehicle. Which was approved. More

by KRPR118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take customer comments seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing what we could have done better/differently to earn 5 stars for "Pricing"? Thank you.

Jul 06, 2021 -

KRPR118 responded

The warranty part was great. Unfortunately the pricing for checking the door and it’s electronics does not match the work done. Yes they fixed the issue but in the process did not hook up the door latch properly or put the fuse box back properly and also the filter for cabin air is hanging down. I feel like the job was done and rushed at the end.

July 06, 2021

I highly recommend Valley Imports. I always get reliable service with Valley Imports. Wayne is my man! And now Angi as well. The service department rocks More

by JMDUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
Jul 06, 2021 -

Valley Imports responded

Thank you SO MUCH for the kind words regarding Wayne and Angi! We appreciate you!

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