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Valley Imports

Fargo , ND

4.8
2,895 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,895 reviews

July 09, 2021

Wonderful staff and facilities. Appointments are easy to book with nice accompanying amenities. Vehicle service keeps me informed along the way and the car is in better condition than when I dropped it off. More

by DLBETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 13, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us.

July 09, 2021

Valley Reconditioning always does a great job! They've gone above and beyond every time that I have needed anything extra! And they are always a super friendly crew! More

by JoDee McCracken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and crew at VR!
Jul 13, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 09, 2021

Service was excellent. Helped me get what I was interested in. The time it took to be in my new vehicle was impressive. Also answered all my questions in a timely manner. I also feel that if I have More

by jennybellamuir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Marshal Girodat
Jul 13, 2021 -

Valley Imports responded

We truly appreciate your business and look forward to serving you in the future!

July 08, 2021

Excellent service received and very much appreciated the walk around videos provided. Would recommend Valley Imports to anyone who needs work done on their vehicle. More

by Zachary.ByeWWII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Angi Bigelow, John Aarfor, Wayne Lepp, Jon Manske, Keith Stroh, Don Tollefson, Heather Miller
Jul 13, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

July 08, 2021

I always receive great service from Valley Imports. I feel like I’m fairly treated and get a good price. I would highly recommend them. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller
Jul 13, 2021 -

Valley Imports responded

That is great news! Thank you very much for the kind words and 5 stars!

July 08, 2021

The staff was courteous and professional and the lounging area was clean and well stocked. It did take longer than we thought it would. But Bob was sorry for the delay. More

by gwindeloneldor56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jul 13, 2021 -

Valley Imports responded

Thank you for your patience and kind words! We appreciate your business!

July 07, 2021

They do great work. Everyone is nice and my car was washed after the oil change. The only thing I didn't like was the amount of time it took, but not a big deal. More

by AMWILS3288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 07, 2021 -

Valley Imports responded

We are working on hiring more people so our wait times can decrease, but like every other business in our community, it's a struggle! We certainly appreciate your kind words and 5 star rating and we will do our best to get you in and out faster next time!

July 07, 2021

Very professional and timely service, the courtesy car driver was prompt on both pick up and drop off. I would definitely recommend the service department to anyone who needs it More

by dylantimmerman93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 07, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate you!

July 07, 2021

Nobody mention about filters inside when we have to replace them , on another way all was excelente thanks . Ps I would like to know if AUDI has an extended warranty? More

by Castanedanielmx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t know the guy but he did a good job w/the video, Angi Bigelow
Jul 07, 2021 -

Castanedanielmx responded

My new e-mail address is. Castanedanielmx@icloud. Com. Please. Delete danielcastaneda@cableone.net Please all my name on my bill there is a Daniel Castañeda pederson(son) y Viann pederson(wife). And need to see Daniel M. castaneda thanks

Jul 07, 2021 -

Valley Imports responded

Angi will be contacting you soon about the replacement schedule for your pollen filter and for more information regarding an extended warranty for your vehicle, please contact Marshal Girodat at: marshal.girodat@valleyimports.com or 701-356-8715. Marshal is one of our Business Managers and he can answer any questions you have. Thank you.

July 07, 2021

My car has been a complete lemon and valley imports has no interest in helping me. I did not originally buy the car from them and again they do not value me as a customer. I wanted to talk to Audi directly More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Stroh
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