
Valley Imports
Fargo , ND
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Dzimitry used a bait and switch technique when negotiating the price on my new car. He showed me one price (the bait) but then seemed to notice that there was a mistake. He blamed a guy called Jak negotiating the price on my new car. He showed me one price (the bait) but then seemed to notice that there was a mistake. He blamed a guy called Jake for putting in the wrong VIN number and said the actual price would be a little higher. Bait and switch is very effective because the bait hooks you and shuts down your critical reasoning (I was on the fence about buying a car until that point). It wasn't until later that I noticed what had happened. They do a slick job on customer service, but that is all window dressing. Honesty is far more important to me. More
Always on schedule with attention to detail servicing my E 350. If anything catches their attention, they bring it to my attention, always with options for me to select. E 350. If anything catches their attention, they bring it to my attention, always with options for me to select. More
The service representative, I believe her name is Angie, is the best. I felt welcome and important. The recall work was done efficiently and without question. is the best. I felt welcome and important. The recall work was done efficiently and without question. More
I received excellent service at the Audi dealership!!! The staff is very friendly and helpful they go above and beyond to assist you ….Would recommend Valley Imports!!! The staff is very friendly and helpful they go above and beyond to assist you ….Would recommend Valley Imports!!! More
Valley Imports is the best place in North Dakota and north-west Minnesota to have an Audi, Volkswagen, or Porsche serviced. I'll be back for the next service! north-west Minnesota to have an Audi, Volkswagen, or Porsche serviced. I'll be back for the next service! More
Dealership was very nice and serviced me quickly after my car broke down. They answered my question and made me feel reassured my vehicle was in good hands. car broke down. They answered my question and made me feel reassured my vehicle was in good hands. More
Made appt to have issue with air bags fixed. Then added on service and thought would be done around one pm or two. Didn’t get done till 4:30-5. Took all afternoon to replace and balance tires. Then went on on service and thought would be done around one pm or two. Didn’t get done till 4:30-5. Took all afternoon to replace and balance tires. Then went on trip out of town and air bag warning light went on again. Just what was supposed to be fixed in am More
The best customer service -- Michelle is amazing and thorough. I prefer this dealership and refuse to purchase or lease a car from anywhere else in the area. thorough. I prefer this dealership and refuse to purchase or lease a car from anywhere else in the area. More
Matt & Matt were very helpful with the purchase of our new car! They even stayed late to finish up the deal and send us on our way, thanks again! new car! They even stayed late to finish up the deal and send us on our way, thanks again! More
Jerry is a phenomenal sales person for Porsche of Fargo. He creates a great experience. He promotes confidence of the brand and of the dealership He creates a great experience. He promotes confidence of the brand and of the dealership More