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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,894 reviews

July 15, 2021

Dzimitry used a bait and switch technique when negotiating the price on my new car. He showed me one price (the bait) but then seemed to notice that there was a mistake. He blamed a guy called Jak More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Walz, Todd Potulny, Dzmitry Yatsuk
Jul 16, 2021 -

Valley Imports responded

We are very sorry that you feel this way. The fact that you believe we used any type of selling "tactic" goes completely against the transparent selling process we believe in. Our record of positive reviews from our customers would indicate that we don't engage in deceptive sales practices, but there is no doubt that you feel we were dishonest and we apologize for putting you in that situation. There are mistakes made every day in most business settings and it appears that there was an entry mistake made with the vehicle you were initially looking at. Our records indicate that this wasn't the vehicle you ended up purchasing, so we can only assume that the payments you were given on the vehicle you ultimately purchased, were correct. Again, we apologize for your bad experience and as you go through your ownership journey, we will do our best to show you that we care deeply for all of our customers.

July 15, 2021

Always on schedule with attention to detail servicing my E 350. If anything catches their attention, they bring it to my attention, always with options for me to select. More

by BERNIE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Brian Mackner, Angi Bigelow, John Aarfor, Don Tollefson
Jul 15, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars!

July 15, 2021

The service representative, I believe her name is Angie, is the best. I felt welcome and important. The recall work was done efficiently and without question. More

by Ken McDougall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 15, 2021 -

Valley Imports responded

Thank you for the kind words for Angi and the 5 star review! We appreciate your business!

July 15, 2021

I received excellent service at the Audi dealership!!! The staff is very friendly and helpful they go above and beyond to assist you ….Would recommend Valley Imports!!! More

by TAMMY5498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Wayne Lepp
Jul 15, 2021 -

Valley Imports responded

Wow! Thank you so much for the review!!

July 15, 2021

Valley Imports is the best place in North Dakota and north-west Minnesota to have an Audi, Volkswagen, or Porsche serviced. I'll be back for the next service! More

by AUDI_SX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 15, 2021 -

Valley Imports responded

Thank you SO MUCH for the glowing review and the 5 star rating! We appreciate you!

July 15, 2021

Dealership was very nice and serviced me quickly after my car broke down. They answered my question and made me feel reassured my vehicle was in good hands. More

by THEO.NGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 15, 2021 -

Valley Imports responded

We are happy to hear you had a good experience! Thank you for the kind words and 5 stars!!

July 15, 2021

Made appt to have issue with air bags fixed. Then added on service and thought would be done around one pm or two. Didn’t get done till 4:30-5. Took all afternoon to replace and balance tires. Then went on More

by CINDYMARKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
July 15, 2021

The best customer service -- Michelle is amazing and thorough. I prefer this dealership and refuse to purchase or lease a car from anywhere else in the area. More

by ZP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 15, 2021 -

Valley Imports responded

Thank you very much for the kind words, loyalty and 5 stars!!

July 15, 2021

Matt & Matt were very helpful with the purchase of our new car! They even stayed late to finish up the deal and send us on our way, thanks again! More

by ashleyarenfrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Matt Pyle
Jul 15, 2021 -

Valley Imports responded

Thank you very much for the business and the kind words for Matt and Matt!

July 15, 2021

Jerry is a phenomenal sales person for Porsche of Fargo. He creates a great experience. He promotes confidence of the brand and of the dealership More

by JHP944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Jerry Meier, Matt Walz, Jake Mueller, Wayne Lepp
Jul 16, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Jerry and the 5 star review! We truly appreciate your business!!

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