Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Imports
Fargo , ND
2,894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,894 reviews
July 18, 2021
Really appreciated the information and helpfulness of our sales person. We never felt pressured and he went above and beyond to help us make a good decision! sales person. We never felt pressured and he went above and beyond to help us make a good decision! More
by jeffreymetzger29
Verified CustomerEmployees Worked With
Matt Walz, Todd Potulny, Dzmitry Yatsuk
July 17, 2021
Costs twice as much as many other places for a full synthetic oil change on my A3. Took it three hours for warranty work, including a battery that doesn't work in winter, and was only told there are n synthetic oil change on my A3. Took it three hours for warranty work, including a battery that doesn't work in winter, and was only told there are no problems and it's not run enough. Funny. That never affected my old Jetta's starting ability. Wrote a complaint to the service department over a week ago and received no response. Thus this is a 1* review. Even acknowledging my issues would have made it at least 3* as they are all very friendly people, which does mean a lot. Interesting how dealers enjoy selling to people three hours from a dealership, but they don't like going out of their way for warranty service. More
by JT
Employees Worked With
Keith Stroh
July 16, 2021
They got my repair do e in a timely manner, answered all my questions and kept me up to date. Offered a ride to pass the time and messaged me there would be a short delay my questions and kept me up to date. Offered a ride to pass the time and messaged me there would be a short delay More
by bast614
Employees Worked With
Angi Bigelow, Wayne Lepp, Don Tollefson
July 16, 2021
Found a vehicle online and the staff was very helpful and sent more pictures of it personally. They were very kind and honest. I would highly recommend this dealership because their staff was amazing. sent more pictures of it personally. They were very kind and honest. I would highly recommend this dealership because their staff was amazing. More
by trschmelz
Employees Worked With
I would also like to thank the service department for squeezing in the tires in such a timely manner when they were already overbooked., Marshal Girodat, Brendan Levings
July 16, 2021
Took way too long for appointment. Stated 2.5 hours, took over 3.5 hours. Traveled an hour to get there and no rental or loaner available. No way to reserve an option either. Courtesy vehicle was no readily over 3.5 hours. Traveled an hour to get there and no rental or loaner available. No way to reserve an option either. Courtesy vehicle was no readily available. More
by CORYTEDWARDS
Employees Worked With
Keith Stroh
July 16, 2021
Valley Imports did a great job with my service on my 2017 Passat. I called to get an appointment and they worked me into the schedule and got me back on the road! Thank you for the great service and help. W Passat. I called to get an appointment and they worked me into the schedule and got me back on the road! Thank you for the great service and help. Will definitely recommend them for service on a VW!!😊 🌟🌟🌟🌟🌟 More
by sarafurey0
Employees Worked With
Keith Stroh
July 16, 2021
I appreciate that they could do my timing belt in one day because I live in Detroit Lakes. Comfortable waiting rooms and nice restrooms. I felt comfortable reviewing my inspection with Michelle. She answered because I live in Detroit Lakes. Comfortable waiting rooms and nice restrooms. I felt comfortable reviewing my inspection with Michelle. She answered my questions and was receptive to my choices without making me feel in adequate. More
by GAILCOLBY1
Employees Worked With
Michelle Alm
July 16, 2021
Everything went well. I came in for a scheduled repair and it was done the same day. I like the videos from the technician, they are very informative and it was done the same day. I like the videos from the technician, they are very informative More
by WORLD
Employees Worked With
angi, Wayne Lepp
July 16, 2021
Everyone is always friendly and accommodating when we take our Benny in. We are treated like we matter and they care about us as people. This means a great deal take our Benny in. We are treated like we matter and they care about us as people. This means a great deal More
by DOCKIM
Employees Worked With
Wayne Lepp, Don Tollefson
July 15, 2021
Fantastic customer service with friendly staff. Easy to understand negotiation and buying processes. Great vehicle demonstrations and follow up support. No pressure sales is hard to beat. understand negotiation and buying processes. Great vehicle demonstrations and follow up support. No pressure sales is hard to beat. More
by Bun
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
