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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,894 reviews

July 22, 2021

Joe and the finance department were friendly and easy to deal with. Experience was what I expected, no surprises. Hope to deal with again in the future. More

by schmits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Joe Klein
Jul 27, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Pricing"? Thank you.

July 22, 2021

The staff were all very professional and courteous, Bigelow had a great personality and made me feel very welcome. I’m glad I drove 266 miles to get my vehicle serviced at Valley Imports More

by TRUNGLY126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 27, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 21, 2021

We had awesome customer service in finding our new vehicle! Would highly recommend using this location when searching for a new vehicle! we really enjoyed working with Brendan, Matt, and Todd More

by salquist23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Brendan Levings
Jul 22, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We truly appreciate your business!!

July 20, 2021

This is the only car dealership I will buy a car from in Fargo, ND. They are easy and friendly to deal with and after numerous purchases I have yet to have a single problem. More

by K.B.STENSETH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Robbie Seaman
Jul 21, 2021 -

Valley Imports responded

We truly appreciate your loyalty and kind words! Thank you for the 5 stars!

July 20, 2021

Great attention by both the sales staff and financial crew. Fare price given to me on my trade in vehicle. Everyone was very friendly and willing to help More

by kamihalle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Marshal Girodat, Jake Mueller, Bob Lever
Jul 21, 2021 -

Valley Imports responded

We are so happy to hear you had a good experience! Thank you for the kind words and 5 stars!

July 20, 2021

The dealership and personnel are good. You just can’t seem to fix the cruise control issue. It doesn’t work. I have brought the vehicle in 5 times, but to date, no one seems to be able to fix the problem More

by JNEL1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 12, 2021 -

Valley Imports responded

We understand your frustration and apologize for the unpleasant experience. Our technicians feel the same pain you're feeling when they can't get proper information from the manufacturer to repair a customer's vehicle. They take it quite personally. Have you contacted MB Customer Care about this issue?

July 20, 2021

Fantastic experience and will purchase from the dealership again. Great service and very knowledgeable staff. I hope to purchase a car next yea at Valley Imports. More

by garnetasmundson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Marshal Girodat, Jake Mueller
Jul 21, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews seriously and try to learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to earn 5 stars for "Pricing"? Thank you.

July 20, 2021

No haggle pricing combined with fair trade-in value made for a smooth buying experience. Everyone we encountered was friendly, low pressure, knowledgeable and professional. The only recommendation I would h More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Kristen Pagel, Marshal Girodat
Jul 21, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars! We are trying to do as much as possible digitally, but some documents require wet signatures. We will continue to streamline our process and move toward digital as soon as we can!

July 20, 2021

Great and friendly service received. Thank you. Keith Great and friendly service received. Thank you. Keith manage me to squeeze us in for service on our Audi even though we didn’t have an appointment. More

by BERTONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 21, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

July 19, 2021

I have always had a good experience here. They always do their best to answer my questions and figure out what is going on. A few times they even adjusted their schedule when busy to look at a concern that More

by AJPAULSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Jul 20, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us and for the kind words regarding our staff. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Pricing"? Thank you.

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