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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,895 reviews

July 23, 2021

$500 to pay for slow leak involving air conditioner that should have been covered under warranty. Sounds like common problem from what i see online. VW should be covering this. While I like the Atlas how VW More

by BILLSCHULTZ101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

July 23, 2021

I love coming to Valley Imports because I enjoy checking out their selection of vehicles, the associates are all very friendly, and they provide drinks and snacks. More

by Kate Kemmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Robbie Seaman
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

July 23, 2021

To me this is one of the finest dealerships there is a North Dakota for service work The staff was great to work with waiting room was spectacular More

by GENEFIFE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words! We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Pricing"? Thank you.

July 23, 2021

My Service adviser Keith, the mechanic who worked in my car and even the shuttle driver are all top notch!! Always do fantastic work and excellent customer service. More

by SHAKORA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!!

July 23, 2021

First time at Valley for service. Absolutely great service. Keith was a pleasure to work with and be around. Very professional, knowledgeable and patient. The ladies were also great. The video o More

by TLMATTSON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate you!

July 23, 2021

Good service. Liked the video. At least I know techs are doing their job. Work was completed in time. Be back when next service is required More

by JRIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 28, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

July 22, 2021

Friendly customer service, and I can tell my car is always in good hands! I am always willing to bring my car into Valley Imports because of how incredible every service is! More

by Karli Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 27, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 22, 2021

Service rep made me wait about ten minutes while he finished paperwork for a customer who wasn't present. Then took a phone call while I was still waiting. I left on time for a 10:30 appointment and More

by GREBDIVAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Lepp
Aug 04, 2021 -

Valley Imports responded

We appreciate the feedback and apologize for your bad experience.

July 22, 2021

Valley Imports sends me a video of my car and things they found and things that may need maintenance. They make sure that I have the option of what gets completed on my car as I get to approve the work being More

by MOLLYBLAKE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Robbie Seaman
Jul 27, 2021 -

Valley Imports responded

We are glad you like the video! Thank you so much for the kind words and 5 stars!!

July 22, 2021

I did not buy my vehicle from Valley Imports but needed some recall repairs completed. I was impressed with their service and will surely visit them for any future repairs. More

by dkne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jul 27, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

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