Valley Imports
Fargo , ND
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I had my car at Valley Imports for warranty work. When I picked it up from there, I noticed the leather on the driver seat had been damaged. I notified the service advisor about the damage and the gr When I picked it up from there, I noticed the leather on the driver seat had been damaged. I notified the service advisor about the damage and the grease that was all over the inside of the car. He assured me that the damage would be taken care of and that someone would contact me the following week. No one ever contacted me until I contacted Mercedes-Benz. Then the service manager blatantly lied to Mercedes-Benz stating that they didn't damage the leather and aren't going to do anything about it. Don't trust Valley Imports with your vehicle. If you have to use their service department, make sure to take pictures of your vehicle when you drop it off! Don't make the same mistake I did! It's really sad that their customer service has fallen this far. Also, don't trust their review rating on Facebook. They block most users who leave negative reviews. More
This dealership was so wonderfully kind and was very good at communicating everything they needed from me. Zach is an amazing great hearted person. My whole experience with buying a vehicle from Valley Impor at communicating everything they needed from me. Zach is an amazing great hearted person. My whole experience with buying a vehicle from Valley Imports was outstanding.I have definitely sharing my wonderful experience with family and friends to go there when they are wanting to buy a new vehicle. I will never buy another vehicle from anyone else. It was that great. I normally don't put in reviews but this one is too good not to share how amazingly wonderful everyone was. Zach thank you so much!!! More
Erik Swenson helped us buy our first Audi It was a very positive experience from start to finish. He was professional, knowledgeable and answered all our questions. positive experience from start to finish. He was professional, knowledgeable and answered all our questions. More
Bought a new Mitsubishi Sport at Valley Imports. Erik and Erol could not have been more easy to work with. Most recent of numerous cars we have purchased there. Erik and Erol could not have been more easy to work with. Most recent of numerous cars we have purchased there. More
This was my second purchase from Valley Imports, and it was a pleasure working with Zach! He is so easy-going, I didn't feel pressured to buy, and he was very patient with me. Even after the purchase, I re was a pleasure working with Zach! He is so easy-going, I didn't feel pressured to buy, and he was very patient with me. Even after the purchase, I reached out to him to ask a question. He was happy to help, and responded immediately! More