Valley Hi Nissan

**WARNING** Purchased a Nissan Altima Untrained Sales Team, untrained Finance Department. They have no clue what they are doing and their lovely Sales Team will talk to you as though you don't h Sales Team, untrained Finance Department. They have no clue what they are doing and their lovely Sales Team will talk to you as though you don't have the funds to complete the purchase with your trade. Additionally, their untrained Finance Team will call you 2 days after you've completed your purchase, to tell you that you did not turn in the drafted check from the bank. Mind you, I had the completed draft turned in prior to them calling me. KEEP YOUR RECEIPTS Furthermore, they did poorly on the trade-in, giving me the exact value of my trade, while trying their very best to gaslight me into believing my trade was being overvalued - not true. By the way, this is not my first New Nissan purchase. With that said, I love the car I purchased from them, it's a beauty. Thank you Nissan for your wonderful Vehicles. Shame on Valley Hi Nissan. I will never purchase from here again. More

We worked with Jimmy Vasquez and recommend him highly. His assistance with us was outstanding. I was not an easy customer but he hung in there with us! We valued his time and effort working with us while His assistance with us was outstanding. I was not an easy customer but he hung in there with us! We valued his time and effort working with us while we figured out exactly what we were looking for and did not feel pressured. Loved his attitude and overall well-being for what we were looking for. Ask for Jimmy! He will do what he can to give you what you are looking for! More

Typical car dealership. I was suckered into buying the car alarm they offered. I was told I would be able to open my doors with my phone just in case I got locked out of my car, I would be able to start t car alarm they offered. I was told I would be able to open my doors with my phone just in case I got locked out of my car, I would be able to start the car with the app but come to find out I can't even open my door with the key fob becaue they didn't install the power locks. Also, they charged me for a product that was already installed in my used car, so I paid 1500 dollars for a 50 alarm. I didn't even have to pay for labor to install it becaue it was already in the car. I would have just sucked it up and used it as a lesson learned, but the alarm is junk. It goes off every 10 minutes. I have to keep the alarm disarmed at all times. I am making a BBB report. I choose Carmax. They have never been dishonest with me. More

Customer service Nissan dealer has great customer service and would highly recommend them to others. Everyone there was very friendly and made sure the customers were Nissan dealer has great customer service and would highly recommend them to others. Everyone there was very friendly and made sure the customers were well taken care of. Time frame needed a little work, but was pretty busy. I would still recommend them to family and friends. More

Great service Mari is amazing!!! She always goes out of her way to make sure I’m happy. I will continue to come here as long as she’s there Mari is amazing!!! She always goes out of her way to make sure I’m happy. I will continue to come here as long as she’s there More

Great service Wesley was very attentive and did a great job explaining in detail. Will definitely be returning thanks to him! The service cashier was also very nice Wesley was very attentive and did a great job explaining in detail. Will definitely be returning thanks to him! The service cashier was also very nice. More

Recall The service manager ruined what could have been a good experience. I’m too mad to state the problem now. The service manager (Alan Theis) is an arroga The service manager ruined what could have been a good experience. I’m too mad to state the problem now. The service manager (Alan Theis) is an arrogant, condescending and rude person. More

Excelent service look for Adam Fernandez he’s is really friendly and courteous! I really recommend him look for him every time you went to service department service look for Adam Fernandez he’s is really friendly and courteous! I really recommend him look for him every time you went to service department . More

Service Wesley showed awesome customer service that was great and efficient. I would take my vehicle to them anytime. I would recommend the service to anyone Wesley showed awesome customer service that was great and efficient. I would take my vehicle to them anytime. I would recommend the service to anyone I know. Great experience. More