Valley Hi Honda

New car purchase Customer service was excellent. Really helpful and knowledgeable. Friendly and had answered all my questions I had. Showed me everything about the car Customer service was excellent. Really helpful and knowledgeable. Friendly and had answered all my questions I had. Showed me everything about the car and all it could do. More

Perfect, great customer Service Great Customer Service ! Thank You Valley Hi Honda love you guys. I'm a first time buyer and wow you guys are great !! Thank you once again Great Customer Service ! Thank You Valley Hi Honda love you guys. I'm a first time buyer and wow you guys are great !! Thank you once again More

Great experience I have bought a lot of cars in my past and this one was one of my best experiences ever my sell rep dihn was awsome and helpful he took his time to I have bought a lot of cars in my past and this one was one of my best experiences ever my sell rep dihn was awsome and helpful he took his time to fit me and my family in a very nice comfortable affordable brand new Honda accord which me and my family love he had since a camera that you don't find very much I felt like I was dealing with the helpful Honda guy he promised us Krispy Kreme donuts and he came through with it thank you Honda for my great experience More

Easy123 Bought a 2017 civic hatchback last week and it went well. I asked for a certain price and I got it...i most likely still overpaid by a little but it w Bought a 2017 civic hatchback last week and it went well. I asked for a certain price and I got it...i most likely still overpaid by a little but it was an easy process and they were friendly...my sales guy Alan was great he is the main reason I kept going back there. More

Not like the rest Great communication and the ability to listen to what I wanted before trying to sell me something. Most dealers try to tell me what I want before eve Great communication and the ability to listen to what I wanted before trying to sell me something. Most dealers try to tell me what I want before even hearing what I have to say and want to "what do we have to do to do a deal today?" Oldest line in the book sales technique, and have no idea what I'm needing, Other dealers could really take a lesson from this dealer. This is the second Honda I've bought from Valley Hi Honda and I will surely be back.. More

The Car Buying Process In the beginning I felt welcomed and I was also given a lot of great information in order to help me make decisions about the product I was interested In the beginning I felt welcomed and I was also given a lot of great information in order to help me make decisions about the product I was interested in. The associate was friendly and funny, very willing to work with me and make a deal. However, the process took forever, my ends were might but after a while it went from the friendly customer service sales associate to a salesmen trying to sell a car with a hint of friendly customer service. More

Easiest car buying experience I've ever had I scheduled an appointment to see a car at 8:00pm and when I arrived I was greeted by my helpful Honda salesman din johnson, who promptly got me a sea I scheduled an appointment to see a car at 8:00pm and when I arrived I was greeted by my helpful Honda salesman din johnson, who promptly got me a seat and some water while i filled out some paperwork. The car was already out front ready for the test drive and when we got back I was sold and we were able to quickly get the loan processed and before I knew it all the paperwork was done and I was ready to drive home in my new car! More

New Honda All of the employees were friendly and helpful at the dealership. Ashley and Michelle helped my husband and I with our transaction, they were patient, All of the employees were friendly and helpful at the dealership. Ashley and Michelle helped my husband and I with our transaction, they were patient, knowledgable and answered all of your questions. They kept in good communication and made the sale go through without too much stress or worry. More

Drove 400 miles- got 5 star service! Homer and Payman at Valley Hi Honda are sensational managers! After negotiating a really good price on a Certified 2016 Honda Odyssey, I decided to pi Homer and Payman at Valley Hi Honda are sensational managers! After negotiating a really good price on a Certified 2016 Honda Odyssey, I decided to pick it up and drive it home to San Francisco, 425 miles away, as the car shipping companies quoted high fees and cannot commit to delivery dates. Without hesitation, Homer offered to pick me up from Ontario airport and drive me to the dealership! Homer picked me up on time today at 8 am at the airport and we chatted cordially while he drove us 45 minutes to the dealership- what customer service! Payman greeted me with a big smile and offer to get food or beverages for me at the local Starbucks. He showed me the car which was getting detailed this morning so it will look and feel brand new when I take possession. He went back and found a few spots that he was not happy with and had the guys touch them up. The entire team was friendship and efficient. They had the paperwork drawn up and I drove off with the like new vehicle happy that I made the trip. 7 hours later when I got home I got a text from Payman thanking me for the purchase. From start to finish I had a wonderful time dealing with Valley Hi Honda. The entire team is friendly and professional, the facility is modern and neat, and I was treated with respect and a smile. I will definitely consider buying another vehicle from Valley Hi. Five stars! Ronald Yee San Francisco, CA More

Terrible customer service I wished I had purchased a Toyota instead of the Honda, Valley Hi has the worse customer service I have ever encountered in my 63 years of dealing wit I wished I had purchased a Toyota instead of the Honda, Valley Hi has the worse customer service I have ever encountered in my 63 years of dealing with different businesses for different things, they have been the worse!!! More