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Valley Buick GMC - Service Center

Auburn, WA

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29 Reviews

29 Reviews of Valley Buick GMC - Service Center

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September 13, 2024

They're an Outstanding Dealership, with Excellent Customer Service! Please go there you wouldn't be disappointed. Very Happ with the outcome in whatever you purchased. More

by karen.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Claudon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobby in the Service Department.
Sep 16, 2024 -

Valley GMC, LLC responded

Thank you for your kind words! We're happy to hear that you had an outstanding experience with us. We truly appreciate your recommendation and are happy you’re pleased with your purchase. We appreciate your business and look forward to seeing you again in the Valley! :)

October 19, 2019

Just Great We have been dealing with Valley GMC since the 70s, we have bought many many new vehicles, the service dept is great and the front office staff are ve More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalia Vera
October 11, 2019

Toby, Thanks Car washed and clean , work done, great job, Looking for sales people that stand by there word this is the place. Thanks Toby you Rock! More

by Steve S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby
July 01, 2019

Great staff. Toby and Rick are great to deal with. We have bought cars from Valley since the days of my long gone grandfather. Grandpa, dad, my brother, myself and one of our 5 children. Always outstan More

by SMILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby and Rick are both outstanding to work with. From the intial phone call to my trip in and the trip home and then pickup by a great shuttle driver Barry and then picking up my car all washed and clean and running great. Thanks for all you do.
April 17, 2019

Great staff Took the 18 Canyon in for its first oil change that was purchased at another GM dealership. They could not get us in for a week. Looked online and fou More

by 0verl0rD*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Team effort
January 19, 2019

Excellent Had oil and filter changed in 2014 Buick Encore, technitians were courteous and professional. I have been dealing with Vally Buick GMC for years and a More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know there names
October 27, 2018

Feel like family I am always taken care of at Valley whether it is to buy a vehicle, have service completed, or a quick oil change. The staff and quality that the deal More

by Valley4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lube staff
January 28, 2018

Great customer service. Very competitive pricing.. Friendly and informative staff. Estimate was accurate (actually about $50 less than quoted. Service did not require car to be in the shop all day.) More

by Leonard E Hull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am bad with names, however it seemed to be the main service repair customer service staff. One lady, one man. Both very high in customer service skills.
December 04, 2017

Service department work Tire rotation was done very well as was the oil change. The workers were very pleasant and completed all the work. I do not know the name of the e More

by stow,james 55/59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not aware of employee name.
May 17, 2017

Always Easy! The service was quick and the staff is always kind and professional! They said it would take 45 minutes but it only took 30. They always offer to wa More

by jevynbackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager- can't remember his name!
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