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Valley GMC, LLC
Auburn, WA
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 AM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 AM
Friday 8:00 AM - 5:00 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 117 reviews
June 19, 2024
Had a good experience. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Thanks, Jared Goodson More
by jaredgoodson4
Verified Customer
June 01, 2024
I recommend Valley GMC to anyone looking to purchase a new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during the process while also giving me my space. This was my first experience purchasing a vehicle entirely in my own (without a spouse) and I did not feel taken advantage of in any way. In addition to Colin, I worked with Jim for completing paperwork and with Toby in the service department. I could not speak more highly of this dealership as everyone from these men to the lady who answers the phones is respectful and seems to actually want to be there! More
by Lindsey
Employees Worked With
Colin, Jim, and Toby
November 28, 2023
They never responded to my inquiries! Not a call email. Didn’t tell me if the vehicle was even still available or try to sell me another one! So on to the next dealer! Not a call email. Didn’t tell me if the vehicle was even still available or try to sell me another one! So on to the next dealer! More
by tybuchs
Employees Worked With
Unknown
February 24, 2020
I had a big problem with the 2019 Camaro I purchased there. The manager Bryant contacted me and completely handled the situation. Fixed it immediately and made me feel like his concern was real. I’m v there. The manager Bryant contacted me and completely handled the situation. Fixed it immediately and made me feel like his concern was real. I’m very grateful with how they handled my problem and I can’t thank them enough. Very solid company. More
by Sunnintimber
Employees Worked With
Bryant
December 03, 2019
Dwayne Pogue did a great job finding me a 2016 GMC Terrain. Let me start off by saying that this is the third vehicle I have purchased from Valley Buick GMC and the second that Dwayne found for me. During the Let me start off by saying that this is the third vehicle I have purchased from Valley Buick GMC and the second that Dwayne found for me. During the whole process, Dwayne listened to what I was looking for and found a beautiful 2016 GMC AWD Terrain SLT. The vehicle was years advanced from my 2002 GMC Envoy SLT. To say I was overwhelmed is a gross understatement. However, Dwayne was very knowledgeable and most of all very patient with my many questions. Even after the sale, Dwayne was always willing to help me understand how to operate the vehicle safely. More
by tbreseman214
Employees Worked With
Dwayne Pogue
October 19, 2019
Just Great We have been dealing with Valley GMC since the 70s, we have bought many many new vehicles, the service dept is great and the front office staff are ve We have been dealing with Valley GMC since the 70s, we have bought many many new vehicles, the service dept is great and the front office staff are very curtiouse and freidly, even the owner comes and greets you if your in the front office if he's not busy. Yes, very good dealership. More
by Cookie
Employees Worked With
Dalia Vera
October 11, 2019
Toby, Thanks Car washed and clean , work done, great job, Looking for sales people that stand by there word this is the place. Thanks Toby you Rock! Car washed and clean , work done, great job, Looking for sales people that stand by there word this is the place. Thanks Toby you Rock! More
by Steve S
Employees Worked With
Toby
July 01, 2019
Great staff. Toby and Rick are great to deal with. We have bought cars from Valley since the days of my long gone grandfather. Grandpa, dad, my brother, myself and one of our 5 children. Always outstan We have bought cars from Valley since the days of my long gone grandfather. Grandpa, dad, my brother, myself and one of our 5 children. Always outstanding vehicles sales and service. Keep up the good work. More
by SMILEY
Employees Worked With
Toby and Rick are both outstanding to work with. From the intial phone call to my trip in and the trip home and then pickup by a great shuttle driver Barry and then picking up my car all washed and clean and running great. Thanks for all you do.
