Valley GMC, LLC

For me, buying a car is not my favorite experience. But the people at Valley GMC made it pleasant and painless, so much so that I returned for round 2 :). First I worked with Tristen to lease my car 3+ But the people at Valley GMC made it pleasant and painless, so much so that I returned for round 2 :). First I worked with Tristen to lease my car 3+ years ago. This was a new brand for me and he was very helpful in every way, even helping me to set up my infotainment center and link my phone etc before I drove out of the lot. Fast forward 3 years and I received friendly, no pressure, calls from Hilary and Rena offering to assist in the lease end process. Ultimately I purchased the Encore Gx (great little crossover) I had leased and worked with Hilary to buy the car. There were no high pressure sales tactics from either sales associate and Hilary even gave me a ride in a new Hummer while I waited for the financing - now that was fun :). Even the financing with Jim was a friendly experience. I have had my car serviced there with good results and the drive up anytime oil change and tire rotation makes that routine service a breeze. Just a great dealership from the GM company. Thanks to everyone involved for your respectful and friendly assistance! More

Good communication. Made the buying process good. And my sales gal was super sweet and knowledgeable. Made the buying process good. And my sales gal was super sweet and knowledgeable. More

Very professional and friendly. New model training (Acadia) was very good. Truly Ladies and Gentlemen serving Ladies and Gentlemen! New model training (Acadia) was very good. Truly Ladies and Gentlemen serving Ladies and Gentlemen! More

Had a good experience. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Thanks, Jared Goodson More

Average experience, nothing special. Pretty simple and straightforward to deal with, average price on vehicle. Didn't get pushy or weird until we got to the back office and refused the Pretty simple and straightforward to deal with, average price on vehicle. Didn't get pushy or weird until we got to the back office and refused the "upsales" like extended warranty and prepaying for "oil changes" etc. It got a lil tense as we repeatedly declined, but i think all dealers do that nonsense. The truck was kinda dirty from sitting on the lot when i bought it, once we got it home and washed it, we discovered several scratches, paint chips and deep swirls in the clear coat. They were very accommodating and had the paint chip corrected without any hassle. I would strongly recommend that they train their people on how to wash cars without leaving scratches and swirls in the paint. Maybe look into a foam cannon style touchless system? it looked like someone washed the truck with old muddy water. I was able to buff them out but felt like it was avoidable. More

Everyone at the Dealership is professional and always willing to help. My experience was quick and easy. I would only recommend Valley GMC to anyone for all your vehicle needs. willing to help. My experience was quick and easy. I would only recommend Valley GMC to anyone for all your vehicle needs. More

I recommend Valley GMC to anyone looking to purchase a new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during the process while also giving me my space. This was my first experience purchasing a vehicle entirely in my own (without a spouse) and I did not feel taken advantage of in any way. In addition to Colin, I worked with Jim for completing paperwork and with Toby in the service department. I could not speak more highly of this dealership as everyone from these men to the lady who answers the phones is respectful and seems to actually want to be there! More

They are very great and helpful people, I recommend this place for interested buyers this place will take care of you . place for interested buyers this place will take care of you . More

They never responded to my inquiries! Not a call email. Didn’t tell me if the vehicle was even still available or try to sell me another one! So on to the next dealer! Not a call email. Didn’t tell me if the vehicle was even still available or try to sell me another one! So on to the next dealer! More