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Valley GMC, LLC

Auburn, WA

Overview
Employees
Reviews
Vehicles
4.6
102 Reviews
Contact Dealership

3104 Auburn Way N

Auburn, WA

98002

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Showing 102 reviews

September 13, 2024

They're an Outstanding Dealership, with Excellent Customer Service! Please go there you wouldn't be disappointed. Very Happ with the outcome in whatever you purchased. More

by karen.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Claudon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobby in the Service Department.
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Sep 16, 2024 -

Valley GMC, LLC responded

Thank you for your kind words! We're happy to hear that you had an outstanding experience with us. We truly appreciate your recommendation and are happy you’re pleased with your purchase. We appreciate your business and look forward to seeing you again in the Valley! :)

September 04, 2024

I knew what I was looking for, so I wasn't a hard sell. They had the best price in WA and OR. More

by shopinblondie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Reinhard
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Sep 12, 2024 -

Valley GMC, LLC responded

Thank you for sharing your experience! We're glad we could offer you the best price and help you find exactly what you were looking for. Enjoy your new vehicle! Thank you for your business!

Sep 14, 2024 -

Valley GMC, LLC responded

Thank you for choosing us! We're glad we could offer you the best price and make your buying experience smooth. Enjoy your new vehicle!

September 03, 2024

Very courteous, responsive, knowledgeable. Provided good answers to my questions, the delivery process was quick and efficient. More

by jpbyrnecoug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryant Claudon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Valley GMC, LLC responded

Thank you for your kind words! We're happy to hear that our team was able to provide quick, knowledgeable, and efficient service. Thank you for choosing Valley GMC! Enjoy your new vehicle.

Sep 14, 2024 -

Valley GMC, LLC responded

Thank you for your kind words! We're happy to hear that our team was courteous and knowledgeable and made the delivery process smooth for you. Enjoy your new vehicle! Thank you for choosing Valley GMC.

August 22, 2024

Was not pressured. Very nice people but they still had a job to do and that is to make cash. More

by vault2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Tracy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Valley GMC, LLC responded

Thank you for your feedback! We’re glad to hear you felt no pressure during your visit and appreciated our team's professionalism. If there's anything more we can do for you, please let us know. We appreciate your business!

August 21, 2024

Made the hassle and hoops of buying a car easy. They were extremely helpful in all aspects and honest and upfront. Great people! More

by ncpeasley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilary Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Valley GMC, LLC responded

Thank you for sharing your positive experience! We're happy to hear that our team made the car-buying process easy and hassle-free for you. We always strive to be helpful, honest, and upfront. If there's anything else we can assist you with, don't hesitate to reach out. Enjoy your new car!

August 13, 2024

The deal was ok because of my high credit report been over 800, but closing the deal with james sherred was horrible, the man don't take no for an answer, and it makes people feel uncomfortable, i tol More

by nachoman1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hilary Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Tracy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James sherred, no stars for the man
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Aug 16, 2024 -

Valley GMC, LLC responded

We're sorry to hear that your overall experience wasn’t as smooth as it should have been. We want all our customers to feel comfortable and respected, and we’ll make sure to address your concerns with our team. Thank you for sharing your feedback with us. Congratulations on your purchase and thank you for your business.

Aug 17, 2024 -

nachoman1969 responded

Is actually something u can do for me, i been buying new cars for over 30 years, im under the impression when a dealership post a car showing something like a tonneau cover that was on the truck i bought, after i say i wanted the truck because i really love the way the truck looks when i test drove it, so before i sign the papers they say if i wanted the the tonneau cover i needed to pay over $2000 dollars and something i though it was already included, to me is bad business, if they would've told me that from the beginning i would have be ok

August 12, 2024

Great Experience working with me over the 2 years waiting for my custom vehicle order. They communicated well throughout the whole process. More

by wadebrough
Recommend Dealer
Yes
Employees Worked With
Rena Geertgens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Valley GMC, LLC responded

Thank you for sharing your experience! We're thrilled to hear that the communication was great throughout your two-year wait for your All New 2024 GMC Sierra EV Denali order. It was a pleasure working with you, and we're glad everything went smoothly. Enjoy your new truck and thank you for your business!

July 10, 2024

Literally the best buying experience anyone could have! Hilary and Bryant both went out of their way to insure everything was perfect! More

by taft.adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilary Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Valley GMC, LLC responded

Adam, thank you for your kind words and your business! Congratulations on your New 2024 GMC Hummer EV!

July 05, 2024

Excellent service, helpful and courteous. Great car, great price. They even stayed open late to finish the deal. More

by bearl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 05, 2024 -

Valley GMC, LLC responded

Thank you for your kind words and your business! Congratulations on your BMW!

June 21, 2024

Very helpful and product knowledgeable, friendly too. Have purchased multiple vehicles from Valley GMC & will again. A family run business makes a difference. More

by luckyratdog
Recommend Dealer
Yes
Employees Worked With
Rena Geertgens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Valley GMC, LLC responded

Thank you for your kind words and continued support! We appreciate your business and your loyalty over the years. Congrats on your purchase!!

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