Valley Ford of Columbus - Service Center

Well organized, courteous staff, thorough explanation of what work they would do and how long it would take and what the estimated cost might be. what work they would do and how long it would take and what the estimated cost might be. More

I recently had the pleasure of working with Austin at Valley Ford, and I couldn't be more satisfied with the service I received. Austin has consistently provided exceptional service and kindness. He help Valley Ford, and I couldn't be more satisfied with the service I received. Austin has consistently provided exceptional service and kindness. He helped get my vehicle in promptly and has always been supportive and understanding. His efforts have made a significant difference, and I truly appreciate the positive experience he provides every time. It's clear that Austin goes above and beyond to ensure customer satisfaction. I highly recommend his services to anyone in need of reliable and friendly assistance. More

I have purchased a truck and have two cars serviced at this location. The service department has been very helpful and communicated effectively. Their new product offering where the service person comes t this location. The service department has been very helpful and communicated effectively. Their new product offering where the service person comes to my house is very convenient. I try to use this service when I can. Same person services my cars, he is pleasant and efficient at his tasks. More

Caleb in service was awesome. He made sure my car was taken care with and he had great communication. He made sure my car was taken care with and he had great communication. More

I bought my car in 2018 and have always brought my car here for service. They never try to upsell anything. Caleb Carpenter is an excellent service advisor. Great service! here for service. They never try to upsell anything. Caleb Carpenter is an excellent service advisor. Great service! More

Bedell and Austin went out of their way to be extra helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be usin helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be using them for my next vehicle purchase. More

It was super easy to pull into the service area. Just drive up and the door opens automatically! They called me back and fixed up my car the same day and we're really direct about everything. Will g Just drive up and the door opens automatically! They called me back and fixed up my car the same day and we're really direct about everything. Will go back next time! More

Buying my truck was nice, didn't feel pushed, Peter was there when I had questions and when I had to take it in for service was painless.. stress free even. there when I had questions and when I had to take it in for service was painless.. stress free even. More

I would highly recommend this dealership. The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what h The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what he did and helped me work on some technical questions I had. Thanks so much! More

I had an urgent need to get my truck looked at and they were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. More