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Valley Ford of Columbus - Service Center

Columbus, OH

4.5
38 Reviews

38 Reviews of Valley Ford of Columbus - Service Center

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November 29, 2024

I had an emissions recall on my 2015 edge. They actually sent someone to my house to do it right in my driveway. Took about 25 min and he was done. Yohan was very polite and took his time exp More

by Ruffinit1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohan
November 28, 2024

Very modern and courteous dealership with quality service. Bought my F150 there and all the service has been done there. More

by Petroman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 27, 2024

Well organized, courteous staff, thorough explanation of what work they would do and how long it would take and what the estimated cost might be. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Price
November 26, 2024

I recently had the pleasure of working with Austin at Valley Ford, and I couldn't be more satisfied with the service I received. Austin has consistently provided exceptional service and kindness. He help More

by lindsay.bodnar
Recommend Dealer
Yes
Employees Worked With
Austin Fraser
November 24, 2024

I have purchased a truck and have two cars serviced at this location. The service department has been very helpful and communicated effectively. Their new product offering where the service person comes t More

by BuckNut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Caleb in service was awesome. He made sure my car was taken care with and he had great communication. More

by terrijordan34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in sales
November 14, 2024

I bought my car in 2018 and have always brought my car here for service. They never try to upsell anything. Caleb Carpenter is an excellent service advisor. Great service! More

by dianaslettum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Carpenter
November 11, 2024

Bedell and Austin went out of their way to be extra helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be usin More

by Jeshffr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
November 03, 2024

It was super easy to pull into the service area. Just drive up and the door opens automatically! They called me back and fixed up my car the same day and we're really direct about everything. Will g More

by noe.29
Recommend Dealer
Yes
Employees Worked With
Kevin
November 03, 2024

Buying my truck was nice, didn't feel pushed, Peter was there when I had questions and when I had to take it in for service was painless.. stress free even. More

by Bigtrux75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mackey
3.0
This rating includes all reviews, with more weight given to recent reviews.