Valley Ford of Columbus - Service Center

The service staff was great. They were friendly and knowledgeable. Caleb was very helpful. Whenever I stop in and have a question, all service staff are willing to answer and hel They were friendly and knowledgeable. Caleb was very helpful. Whenever I stop in and have a question, all service staff are willing to answer and help. More

Good service. Polite and friendly. Work gets done in a timely manner. Couldn’t service my tires because they couldn’t fine my tire lock key. Wouldn’t the dealershi Polite and friendly. Work gets done in a timely manner. Couldn’t service my tires because they couldn’t fine my tire lock key. Wouldn’t the dealership have these? I’ve had my tires serviced before. Didn’t know I had a tire lock key. Do I need to buy one of these’d. Does the parts dept sell them? More

The best Service department in Ohio. They even offer mobile service. When they schedule a time with you, that is the time your service begins as well. They even offer mobile service. When they schedule a time with you, that is the time your service begins as well. More

Quick, easy, friendly, and affordable. Was able to take a few work meetings in the lobby over free coffee/tea. Was able to take a few work meetings in the lobby over free coffee/tea. More

Pleasant and courteous staff made my service appointment, go quickly and efficiently . scheduling my appointment was easy and they kept the schedule that was set. go quickly and efficiently . scheduling my appointment was easy and they kept the schedule that was set. More

There mobile is outstanding, the mobile employees, very knowledgeable and friendly I would not hesitate to use it again. knowledgeable and friendly I would not hesitate to use it again. More

I recently tried the mobile oil change service and it was great! Pablo was very professional and answered all my questions. He was able to do everything that they do if you'd take the car to the dealership. great! Pablo was very professional and answered all my questions. He was able to do everything that they do if you'd take the car to the dealership. I will definitely use this service for all my future oil changes! More

Excellent customer service. Best dealer in Columbus. Highly recommend coming here for all of your service needs. Best dealer in Columbus. Highly recommend coming here for all of your service needs. More

Caleb at the service department is excellent! He is friendly and professional. I used to go to a different dealership but I am satisfied with the service at the Valley Ford! He is friendly and professional. I used to go to a different dealership but I am satisfied with the service at the Valley Ford! More

I didn't purchase a vehicle from this dealer, but I use them for all the servicing on my 2024 Ford Maverick. Their customer service is a 10/10. Plus, they offer this great mobile maintenance service, where them for all the servicing on my 2024 Ford Maverick. Their customer service is a 10/10. Plus, they offer this great mobile maintenance service, where they send a technician to you to service your vehicle. I have them come to my office while I'm working, so there's no inconvenience to me whatsoever. It's great, and it's generally under $125 (at least for me). More