Valley Ford of Columbus - Service Center

Mobile service is convenient and very good. Sales staff was informative without being overbearing. Recommend them for sales and service. Sales staff was informative without being overbearing. Recommend them for sales and service. More

I've always had good customer service. They have always been honest, accommodating, respectful, and used good communication. They have always been honest, accommodating, respectful, and used good communication. More

I want to thank you for getting our vehicle taken care of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! Seriously appreciate all you did in such a short time. Thank you again PSH More

The work was done quickly and well. All members of the staff were friendly and professional. Thank you, Valley Ford! All members of the staff were friendly and professional. Thank you, Valley Ford! More

Easy to work with and sociable when needing to pass time while car is in shop. while car is in shop. More

Valley ford did everything they could to help me when I was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and Susan and Isaac were an awesome team. They special ordered parts, and were able to have my truck fixed for two separate issues within a week. Would 100% recommend them to anyone interested in new vehicles or service. They both went above and beyond to keep me informed. More

I took my 2018 Fusion to have recall work performed on it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! More

Travis checked in. our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis & team! More

The service center is always friendly and quick to get the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as w the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as well! More

I went to the dealership and they preformed the service I asked for in the time they said it would take. asked for in the time they said it would take. More