Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Ford of Columbus
Columbus, OH
97 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 97 reviews
October 30, 2024
Bedell was so knowledgeable and very professional. I would highly recommend seeking her out with all your auto needs. I would highly recommend seeking her out with all your auto needs. More
by lutzkar
Employees Worked With
October 29, 2024
I would highly recommend this dealership. The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what h The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what he did and helped me work on some technical questions I had. Thanks so much! More
by Mmagg6766
Employees Worked With
October 28, 2024
I had an urgent need to get my truck looked at and they were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. More
by Jerry_banyots
Employees Worked With
Luke Price
October 23, 2024
Bought my Explorer ST from Valley Ford and the process was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. C was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. Couple months after I bought it I had a recall notice and a service issue. Took it to the dealership with no prior appointment set and the service manager and the gals in the office all were very polite and super helpful. The communicated with me via text throughout the process which was great and didn’t leave me wondering what was going on. Fixed the issues and got my vehicle back to me as quickly as they could. What could have been a rough process after only 7k miles turned out to be painlessly simple because of the folks working there. In the market for a new car or need service on your existing vehicle? Valley Ford won’t let you down and will take great care of you. More
by ericholley88
October 22, 2024
The entire staff we interacted with were helpful and friendly. They also tolerated my husband’s jokes. friendly. They also tolerated my husband’s jokes. More
by Cglm4511
October 22, 2024
Scott was good and thanks to Joe, Dino, and Chance we figured things out and I bought my 2024 Ford Escape. Thanks guys! figured things out and I bought my 2024 Ford Escape. Thanks guys! More
by William Porter
October 21, 2024
Scott got me into my new Ford F-150. Paid attention to detail. Said he was new, but I don’t believe it! The kid is a pro. Ask for Scott Paid attention to detail. Said he was new, but I don’t believe it! The kid is a pro. Ask for Scott More
by Chris Godwin
Employees Worked With
October 21, 2024
Scott got me into my new Ram 1500 just in time for the winter. Thanks bubba, priciate it winter. Thanks bubba, priciate it More
by Alexander Sifuentes
Employees Worked With
October 21, 2024
Scott took care of my deal, really appreciate the attention to detail will be back attention to detail will be back More
by Mike Mitchell
Employees Worked With
October 20, 2024
My experience with Valley Ford was excellent, my lease was up on my truck and I went in to purchase it. The process was made very easy with Luke my salesman. He had all the paperwork ready when I went in, was up on my truck and I went in to purchase it. The process was made very easy with Luke my salesman. He had all the paperwork ready when I went in, all I had to do was sign, pay and I was on my way. I really appreciate that they did exactly what I asked and didn't try to insist that I buy a new truck or service packages. I would highly recommend them to anyone. More
by kylenutter33
