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Valley Ford of Columbus

Columbus, OH

4.8
218 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 218 reviews

April 12, 2025

The Mobile service that came to our house was a great experience. We will probably do that again. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Howard , Alex with the Mobile service
Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our Mobile Service. We look forward to serving you again in the future! Best regards, Valley Ford of Columbus

April 12, 2025

Good customer service, will continue to do business with them. They do what they say they will and don’t push extras More

by peoplex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We truly appreciate your continued support and look forward to seeing you again! Best regards, Valley Ford of Columbus

April 11, 2025

They were courteous and professional. They accommodated my being a little late and the work was done cheaper than what I was quoted. More

by Kwingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you for the great review! We're happy to hear our team was courteous and proffesional. We appreciate your business and hope to see you again down the road. Best regards, Valley Ford of Columbus

April 10, 2025

Took my Ford Ranger in for Oil change and repair front end squeak. My service person was Kevin Garcia . I was pleased on the repair of my vehicle. Would have liked phone conversation instead of text mess More

by r.morris2471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
Apr 10, 2025 -

Valley Ford of Columbus responded

Thank you for bringing in your Ford Ranger and for sharing your feedback! We're glad to hear you were pleased with the repair and that Kevin took great care of you. We appreciate your note about communication preference—your input helps us improve, and we’ll be sure to make a note for future visits. Thanks again for choosing us, and we look forward to seeing you next time! Best regards, Valley Ford of Columbus

April 10, 2025

My service and updates on the service were great. I was kept informed every step of the way. More

by Caden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darron, Travis, and two others
Apr 11, 2025 -

Valley Ford of Columbus responded

Thanks so much for the great review! We're glad to hear you had a positive experience and felt well-informed throughout the service process. Thanks again for choosing us! Best regards, Valley Ford of Columbus

April 09, 2025

Great staff and helped me get the car I wanted at the price I wanted More

by Aaronddalton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear that our team was able to help you get the car you wanted at the price you were looking for. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road! Best regards, Valley Ford of Columbus

April 07, 2025

Randy is the only person I will ever buy a vehicle from. He was honest and transparent when we met in 2010. I bought my first Ford from him. He is real, honest, upfront, & genuine. He really wants to help o More

by darlarainsberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words and continued trust in Randy! We're proud to have someone like him on our team. t's awesome to hear that your experience back in 2010 left such a lasting impression. We appreciate your loyalty and look forward to helping you with all your future vehicle needs! Best regards, Valley Ford of Columbus

April 05, 2025

Very easy to work with, followed up when I had questions, made the experience enjoyable. More

by bradwendel2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Foutty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Valley Ford of Columbus responded

Thank you for the awesome feedback! We're glad to hear the experience was enjoyable and that our team was easy to work with and responsive to your questions. We appreciate your support! Best reguards, Valley Ford of Columbus

April 04, 2025

I’m a lifelong Ford owner and will only buy from Valley due to their excellent service in sales, service and management. I’ve had nothing but great success with this dealership and their Ford vehicles. More

by shawnalong99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohanne and Caleb
Apr 04, 2025 -

Valley Ford of Columbus responded

Wow! Thank you for your loyalty to Ford and for choosing Valley Ford as your go-to dealership! We’re honored to have earned your trust in sales, service, and management, and we truly appreciate your kind words. Your continued support means the world to us, and we look forward to serving you for many more years to come! Best regards, Valley Ford of Columbus

April 04, 2025

I would recommend Randy Cheadle to anyone that’s interested in purchasing a new or used car from Valley Ford. I’ve purchased a couple SUVs from Randy in the last 17 years. He’s very honest and hard More

by shawnalong99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words and for being a loyal Valley Ford customer for so many years! We're thrilled to hear that Randy has consistently provided you and your family with an honest, pressure-free, and exceptional car-buying experience. We appreciate your support and look forward to serving you again in the future! Best regards, Valley Ford of Columbus

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