Valley Ford of Columbus

Jayden was very friendly and knowledgeable About the vehicle. Answered all my questions and presented all available options to me. He got me in and out the door very quickly but without rushing me. vehicle. Answered all my questions and presented all available options to me. He got me in and out the door very quickly but without rushing me. More

I bought my car in 2018 and have always brought my car here for service. They never try to upsell anything. Caleb Carpenter is an excellent service advisor. Great service! here for service. They never try to upsell anything. Caleb Carpenter is an excellent service advisor. Great service! More

We worked with Luke! !!… What a great guy!… we knew going in exactly what we were gonna look at and after the test drive, we were on the rpad. Anytime, buying a car takes !!… What a great guy!… we knew going in exactly what we were gonna look at and after the test drive, we were on the rpad. Anytime, buying a car takes forever!!… but Puoe was fantastic!… he got us where we were comfortable, and then worked with Mossy to finalize. He even called a couple days later to make sure everything was going ok with the car!… My daughter loves it!… still trying to figure out all the gadgets & gizmos! Thanks Luke and Missy for making this long, and at time ridiculous process smooth and easy! Thanks again! Joe C. More

I have been working with Bedell Corey on the possibility of buying a New Ford Edge. We came to agreeable terms so we submitted an online credit application. Got approved and spoke with Missy Meacham about e of buying a New Ford Edge. We came to agreeable terms so we submitted an online credit application. Got approved and spoke with Missy Meacham about everything. The rate was higher than I wanted to be and then when talking about extended warranties, service plans and gap I stated I didn’t want any of those in which she copped an attitude saying “we’ll just have to agree to disagree” which in every way shape and form is not respectful to a customer. After speaking more about it with the better half we decided to wait. When letting Bedell know she recommended the explorer because it has 3.9 for 72 month she also recommended the retired red loaner. Great we’ll do that. We are then approved. Go to do e-signing and looking at the first contract was 84 months and 5.9. No that’s not what we agreed upon. We didn’t sign. We then today 11/11/24 got the updated contract after reading it I noticed it had gap insurance on it. At no point did I speak to Missy about wanting this and previously on the Edge was adamant I didn’t want it. I reached out to Bedell and her response was “ You have to have the gap insurance and that’s the gap waiver from Ford. That’s how we got to that tier approval” this practice is completely illegal. And I let her know that. I then received this message “ OK, I just tried to call you to explain what she said to me it’s just much easier to talk it, but here we go…it was submitted with that to get the rate because of all of the minus equity but since we already have the approval for it, Ford can’t take back the approval, just learned something new, but if it was not submitted with that to begin with, it would not have been approved at that rate so she’s going to lunch as soon as she comes back she’ll redo the paperwork get it on over to you and you’ll be good to go. As soon as I get that back and you call in the down payment I can reach out to Drivers to see when they’re available to schedule everything with you.” So please read your contracts and know your Ohio More

Bedell and Austin went out of their way to be extra helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be usin helpful in dealing with a new vehicle that I had purchased elsewhere, but needed some recalls taken care of. I highly recommend them and will be using them for my next vehicle purchase. More

I worked with Kristian Speakman to trade in my Palisade for a 2024 Bronco! He was the most knowledgeable salesperson I have ever worked with and a buy a new car every 2-3 years! He worked hard to get me for a 2024 Bronco! He was the most knowledgeable salesperson I have ever worked with and a buy a new car every 2-3 years! He worked hard to get me the car I wanted at the payment I needed! Thank you Kristian! More

Great fast and accurrate service. Very prompt and curtuous. I would recommend their sales and service to anyone. Thanks Very prompt and curtuous. I would recommend their sales and service to anyone. Thanks More

My dad and I have always came here for all of our vehicles, we’ve only ever worked with one person and it was our first time working with Dominic. After a bunch of setbacks on my end, Dominic helped vehicles, we’ve only ever worked with one person and it was our first time working with Dominic. After a bunch of setbacks on my end, Dominic helped me get into an SUV. Despite me never owning one before, he explained all the safety features and made me feel comfortable about the car I was buying. Dominic was amazing to me and my father and we couldn’t be more grateful for the Tucson I left with. If anyone I know needs vehicle, I will definitely recommend dom. My dad and I will only be working with Dominic from now on! That’s how amazing he is and how much we appreciate him. More

Jayden was a great help today! We test drove the Bronco with him today and he was able to answer all our questions! Thank you Jayden. We test drove the Bronco with him today and he was able to answer all our questions! Thank you Jayden. More

It was super easy to pull into the service area. Just drive up and the door opens automatically! They called me back and fixed up my car the same day and we're really direct about everything. Will g Just drive up and the door opens automatically! They called me back and fixed up my car the same day and we're really direct about everything. Will go back next time! More