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Valley Ford of Columbus
Columbus, OH
296 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 296 reviews
June 30, 2025
The service center is always friendly and quick to get the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as w the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as well! More
by george.jessica05
Employees Worked With
Don’t remember their name
June 30, 2025
Purchasing my new Mustang through Valley Ford was an exceptional experience from start to finish, thanks in large part to my salesman, Patrick. He was knowledgeable, patient, and genuinely committed to exceptional experience from start to finish, thanks in large part to my salesman, Patrick. He was knowledgeable, patient, and genuinely committed to making the process smooth and enjoyable. Patrick took the time to understand exactly what I was looking for, kept me informed every step of the way, and made sure I felt confident in my decision. The entire team at Valley Ford was friendly and professional, creating a no-pressure atmosphere that made the buying experience not only stress-free but truly enjoyable. I couldn’t be happier with my new Mustang and the outstanding service I received. More
by Eric Dickendesher
Employees Worked With
June 27, 2025
Valley Ford was incredibly helpful and patient with me through the process of me getting my first car!! They helped me get a great deal and made me feel very safe and welcomed! through the process of me getting my first car!! They helped me get a great deal and made me feel very safe and welcomed! More
by nadwodneykrista
June 26, 2025
Randy and Jake were both amazing guys! They made buying a car easy and fun. They made me a lasting impression on us! They went above and beyond to make sure I was happy! I couldn't bring They made buying a car easy and fun. They made me a lasting impression on us! They went above and beyond to make sure I was happy! I couldn't bring my new car home that day due to a recall. So they made arrangements to fix the recall and drove it 3.5 hours to my house! That's great customer service! These guys had outstanding customer service! What a great team they made! Thanks guys I appreciate you both so much! More
by Crystal.gamble79
June 26, 2025
MJ was amazing. Painless process that was easily navigated by him. He was patient and stayed an hour after his shift. Painless process that was easily navigated by him. He was patient and stayed an hour after his shift. More
by blizzado15
Employees Worked With
June 26, 2025
They were very helpful also loved the showroom would recommend to another person thank you recommend to another person thank you More
by bbrooks23ninja
Employees Worked With
June 26, 2025
I drive to Columbus from Cleveland on a Sunday night and my air conditioning went out after 45 mins into the trip. I scheduled an appointment for the next morning at 8:30 AM before my conference started at my air conditioning went out after 45 mins into the trip. I scheduled an appointment for the next morning at 8:30 AM before my conference started at 10:00. Derron greeted me and was so calm and helpful while I dropped my car off. A nice employee named Jerry drove and my colleague back to our hotel as we left the car for service. I couldn’t have been more satisfied with Derron’s communication through out the entire process. They fixed the compressor and put in a new battery by the next evening. I’m very thankful to the whole crew that worked on my car. I left for a family vacation a few days later during the heat wave. I appreciate the professionalism they showed. More
by bobcat16
Employees Worked With
Derron, Jerry
June 25, 2025
We had a great experience. Everyone was nice and very helpful. We were happy with our purchase Everyone was nice and very helpful. We were happy with our purchase More
by Dt_geer2
June 25, 2025
Dominic D. Was awesome to work with. I was purchasing a preowned truck from out of state, and he made the process seamless, as if I were there for the entire pu Was awesome to work with. I was purchasing a preowned truck from out of state, and he made the process seamless, as if I were there for the entire purchase. He effectively went through all the details and ensured all my questions were answered. The rest of the staff was very courteous and hospitable as well. Very pleasant experience at this dealership. One of the best ones yet!! More
by jayholderman10
Employees Worked With
