Valley Cadillac

Bought a new 2016 ATS4. Was very pleased with the total experience. More than happy with the pricing. My only complaint is the lack of a backup camera which comes standard Was very pleased with the total experience. More than happy with the pricing. My only complaint is the lack of a backup camera which comes standard on much cheaper vehicles. More

Xavier was fantastic to work with We love our Cadillac. The process was easy and our salesperson, Xavier really listened to us. We have brand loyalty because of our great experienc We love our Cadillac. The process was easy and our salesperson, Xavier really listened to us. We have brand loyalty because of our great experience with Cadillac and the service and sales team at Valley Cadillac. More

Shifter repair Dropped off my car and was given the new SUV rental for the day. Very courteous and prompt. While in the shop they changed the air filter and rotated Dropped off my car and was given the new SUV rental for the day. Very courteous and prompt. While in the shop they changed the air filter and rotated tires. More

Adequately repaired the brake issue in good time. A good transaction. Car had a brake issue which they said they'd repair but it was still unacceptable. I contacted them and they briskly took care of A good transaction. Car had a brake issue which they said they'd repair but it was still unacceptable. I contacted them and they briskly took care of the issue no charge. But other than that it was an overall positive experience. More

Excellent as always The service was performed in a timely manner, while enjoyed the comfort of the waiiting room , and passed some of my waiting time with my salesman d The service was performed in a timely manner, while enjoyed the comfort of the waiiting room , and passed some of my waiting time with my salesman dick Smith. More

Satisfied Costumer Professional, courteous and understanding of our needs, Very well pleased with the service provided to us. Will recommend Valley Cadillac to everyone Professional, courteous and understanding of our needs, Very well pleased with the service provided to us. Will recommend Valley Cadillac to everyone I know seeking to purchase a new vehicle. More

Excellent service Oil/filter changed, vehicle checkpoints completed and vehicle washed. Just a great experience. Jim Ziccari at Valley Cadillac is a real professional a Oil/filter changed, vehicle checkpoints completed and vehicle washed. Just a great experience. Jim Ziccari at Valley Cadillac is a real professional and knows the meaning of the word, service! More

This is the "Cadillac" of car dealerships! I have purchased many new cars over my lifetime, but I have never had a more pleasant or easier experience. My wife hates to car shop so my mission wa I have purchased many new cars over my lifetime, but I have never had a more pleasant or easier experience. My wife hates to car shop so my mission was to narrow the process down to a couple of vehicles and then take her in to choose. I was partial to the ATS because of its handling but I thought she would prefer the large XTS, but we would probably compromise on the middle size CTS. I explained the situation to the salesperson, Hoang Levin. He spent as much time as I needed showing me various vehicles of each model type. I told him that I needed to go home and get my wife for her opinion. We scheduled a time later that afternoon. When my wife and I arrived, Hoang had lined up all three models with the engines running and the climate control on. She and I each drove each vehicle and, to my amazement, she agreed with me that the ATS was the car for us. Hoang then showed us numerous vehicles in stock via the computer and we decided to take one that was on the showroom floor. Negotiation of price was friendly and fair. When we arrived the next day to take delivery, all details had been handled properly and we drove out with our new ATS after only about 30 minutes. The whole experience could not have been better. More

Routine Oil Change Plain and simple Jim Zicari is the best service rep I've ever dealt with. He's patient and genuinely interested in my best interest. If he left, I'd Plain and simple Jim Zicari is the best service rep I've ever dealt with. He's patient and genuinely interested in my best interest. If he left, I'd follow, he's that good. I'd appreciate you sharing this with him. He listens to me and understands even when I don't. That's how good he is and that's what makes Valley Cadillac a leader in customer service satisfaction. Let's see if you do tell him! More

Very good in every aspect The people are great to deal with, the service dept is timely and always takes care of are needs. Loaner car is always available for us. The people are great to deal with, the service dept is timely and always takes care of are needs. Loaner car is always available for us. More