Valley Cadillac

Attention to detail Scott Robbins and others on staff made it an enjoyable visit. They listen and do what I want done with the vehicle. Also, they even went the ext Scott Robbins and others on staff made it an enjoyable visit. They listen and do what I want done with the vehicle. Also, they even went the extra mile to do something that had slipped my mind. More

Car was serviced prior to sale. I bought a pre-owned Cadillac XTS. Car was nicely prepared for me prior to delivery. I dealt with sales person Daniel Mereno, who made the whole exp I bought a pre-owned Cadillac XTS. Car was nicely prepared for me prior to delivery. I dealt with sales person Daniel Mereno, who made the whole experience easy, efficient, and quick. A pleasure! More

Great customer experience from Scott Robbins Scott Robbins provided me with great customer service. I found a very friendly atmosphere at Valley Cadillac. I appreciated Scott's expertise, commun Scott Robbins provided me with great customer service. I found a very friendly atmosphere at Valley Cadillac. I appreciated Scott's expertise, communication and knowledge during my factory recall repair. More

2016 ATS Drove in from Buffalo having seen vehicles on the Internet available nowhere else. Test dove the vehicle and sat down to negotiate. All involved were Drove in from Buffalo having seen vehicles on the Internet available nowhere else. Test dove the vehicle and sat down to negotiate. All involved were courteous and helpful. We enjoyed our experience and are pleased with our new ATS More

Scott Robbins always provides me excellent service. He's a pleasure to deal with. Updates me in a timely fashion on when the vehicle will be completed and Robbins always provides me excellent service. He's a pleasure to deal with. Updates me in a timely fashion on when the vehicle will be completed and always gets me an appointment in a timely fashion too. More

My experience with my last maintenance needs. I came in for a scheduled NYS Inspection, got the three recalls taken care of, and scheduled oil change, everything was done to my satisfaction, thank I came in for a scheduled NYS Inspection, got the three recalls taken care of, and scheduled oil change, everything was done to my satisfaction, thanks to Jim Zicari who is more than willing to please a customer. As far as your car washing, perhaps a better machine to blow the water off the car so the drips from crevices and chrome won't make the car look so poor. It's almost better to not have the car(s) washed than living with those tell tail streaks. Being a Delta Sonic man, I just as soon go there. Free car wash, yes, and you do get what you pay for. More

Quick service call Came in at the designated hour, Superman (Jim Zicari) got me in and out and Mark Haboon straightened me out on a matter that's been bothering me for a Came in at the designated hour, Superman (Jim Zicari) got me in and out and Mark Haboon straightened me out on a matter that's been bothering me for a while. Please tell both Mark and Jim they're great and I would follow them if they ever left! I'll Know if you didn't tell them too and I'll come looking for ya! LOL More

Loved dealing with Shay Just purchased a car from Valley and enjoyed my buying experience. Shay was not pushy and listened to what I wanted in a car. I also traveled from Buf Just purchased a car from Valley and enjoyed my buying experience. Shay was not pushy and listened to what I wanted in a car. I also traveled from Buffalo to buy this vehicle because they had what I wanted and the numbers worked. More

Bought a new 2016 ATS4. Was very pleased with the total experience. More than happy with the pricing. My only complaint is the lack of a backup camera which comes standard Was very pleased with the total experience. More than happy with the pricing. My only complaint is the lack of a backup camera which comes standard on much cheaper vehicles. More