
Valley Cadillac
Rochester, NY
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Service is terrific It's a pleasure to drive in, have service performed and deal with professionals, especially with Scott on the Green Team. The waiting area is top not It's a pleasure to drive in, have service performed and deal with professionals, especially with Scott on the Green Team. The waiting area is top notch ... More
Experience Personnel is friendly, willing to help with any need you have, quick to meet you when you arrive and quick to make you comfortable while you wait. Ju Personnel is friendly, willing to help with any need you have, quick to meet you when you arrive and quick to make you comfortable while you wait. Just excelent staff. Repairs/maintence are completed in a timely manner and completed very satisfactory. More
Treated like royalty From the moment we pulled are car up until the moment we left, my wife and I were treated like royalty! The people were friendly, the facilities were From the moment we pulled are car up until the moment we left, my wife and I were treated like royalty! The people were friendly, the facilities were clean, and the service was quick. Everyone seems to go above and beyond the call of duty in making sure that our visit was very pleasant. They even offered us a loaner in case we would be late for a doctor's appointment! I cannot say enough about how pleased I am with the services at Valley Cadillac and particularly Scott Terry and his team. More
excellent service very pleased with the service I received for my 2014 Cadillac. The people were very friendly and listened to my needs. The car was ready when they sai very pleased with the service I received for my 2014 Cadillac. The people were very friendly and listened to my needs. The car was ready when they said. More
Attention to detail Scott Robbins and others on staff made it an enjoyable visit. They listen and do what I want done with the vehicle. Also, they even went the ext Scott Robbins and others on staff made it an enjoyable visit. They listen and do what I want done with the vehicle. Also, they even went the extra mile to do something that had slipped my mind. More
Car was serviced prior to sale. I bought a pre-owned Cadillac XTS. Car was nicely prepared for me prior to delivery. I dealt with sales person Daniel Mereno, who made the whole exp I bought a pre-owned Cadillac XTS. Car was nicely prepared for me prior to delivery. I dealt with sales person Daniel Mereno, who made the whole experience easy, efficient, and quick. A pleasure! More
Great customer experience from Scott Robbins Scott Robbins provided me with great customer service. I found a very friendly atmosphere at Valley Cadillac. I appreciated Scott's expertise, commun Scott Robbins provided me with great customer service. I found a very friendly atmosphere at Valley Cadillac. I appreciated Scott's expertise, communication and knowledge during my factory recall repair. More
2016 ATS Drove in from Buffalo having seen vehicles on the Internet available nowhere else. Test dove the vehicle and sat down to negotiate. All involved were Drove in from Buffalo having seen vehicles on the Internet available nowhere else. Test dove the vehicle and sat down to negotiate. All involved were courteous and helpful. We enjoyed our experience and are pleased with our new ATS More
Buying a New Car Very knowledgeable sales person in regards to the Smart Buy process. Did not get frustrated as i switched to a different car.Was happy to get the pr Very knowledgeable sales person in regards to the Smart Buy process. Did not get frustrated as i switched to a different car.Was happy to get the process completed in 1 day. Car was well prepped when i picked it up the next day. Good deal for both me and the dealership. More
Scott Robbins always provides me excellent service. He's a pleasure to deal with. Updates me in a timely fashion on when the vehicle will be completed and Robbins always provides me excellent service. He's a pleasure to deal with. Updates me in a timely fashion on when the vehicle will be completed and always gets me an appointment in a timely fashion too. More