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Valley Cadillac
Rochester, NY
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 68 reviews
March 21, 2017
Love my Escalade and service As always, everyone is so friendly and courteous. My car came back beautiful and clean and I can actually see out the back window again! Thank you eve As always, everyone is so friendly and courteous. My car came back beautiful and clean and I can actually see out the back window again! Thank you everyone!! More
by Katt
Employees Worked With
Blue team
March 18, 2017
excellent sevice 1st Class all the way. The only thing that is a real negative are these surveys. You should only be interested in negative feedback... capice 1st Class all the way. The only thing that is a real negative are these surveys. You should only be interested in negative feedback... capice More
by automobile
Employees Worked With
Scott
March 16, 2017
Great, personal, prompt, and thorough! Ever get an oil change in 22 minutes? I barely had time to check out the new Caddys in the showroom before they called to say my car was ready. This i Ever get an oil change in 22 minutes? I barely had time to check out the new Caddys in the showroom before they called to say my car was ready. This is as good as it gets. More
by john.brown
Employees Worked With
Scott
March 10, 2017
Friendly , professional ,quick service Proffessional everyone is a team of professionals doing there job in a friendly fun environment 🙂And getting the job done well 🚗At a f Proffessional everyone is a team of professionals doing there job in a friendly fun environment 🙂And getting the job done well 🚗At a fair and resonable time and price . More
by Mary234
Employees Worked With
Scott terri
March 09, 2017
great experience personnel was very friendly and professional ..willing to help with any need quick to meet you when arrive the car was all set and ready to go ..... personnel was very friendly and professional ..willing to help with any need quick to meet you when arrive the car was all set and ready to go ................................. More
by sparky
Employees Worked With
dan moreno
March 08, 2017
Double the service lessen the wait I brought the car in for an oil change and they found a recall. They were able to address the recall issue and it avoided a second trip. I brought the car in for an oil change and they found a recall. They were able to address the recall issue and it avoided a second trip. More
by Dr. Dawn Lipson
Employees Worked With
Scott Terry
March 04, 2017
Wonderful Experience and Excellent Customer Service I had a wonderful experience at Valley Cadillac. Just purchased a new 2017 CT6. I worked with Timothy Rugenstien. Timothy was very helpful and I had a wonderful experience at Valley Cadillac. Just purchased a new 2017 CT6. I worked with Timothy Rugenstien. Timothy was very helpful and worked diligently to get me into the CT6. He listened to exactly what I wanted and worked hard to get it to fit into my budget. He was very knowledgeable of the features and and all of the options. He went over all of the options and features carefully. He took the extra time to explained and demonstrated the features in details. He made the experience very enjoyable. I love my new CT6 and feel that i got a Great deal. Tim is a wonderful saleman. He is very professional, personable and honest. When I came in to pick up my new CT6, I was pleasantly greeted by the wonderful ,owner, Edward Meagher, I appreciate the personal, friendliest and professionalism of the entire staff. My previous car ( XTS) was purchased from Valley Cadillac and I will continue to purchase my car from Valley Cadillac. BTW: the Service Department is exceptional. I love working with the Blue Team I would recommend Valley Cadillac and Timothy Rugenstien to sll my friends. More
by Whit739
Employees Worked With
Tim
March 04, 2017
Excellent as usual! Scott and the team were great as usual! I'm handicapped and they bend over backwards to help with my Caddy, always a pleasure! Thanks everyone! JW Scott and the team were great as usual! I'm handicapped and they bend over backwards to help with my Caddy, always a pleasure! Thanks everyone! JW More
by John W Wright
Employees Worked With
Scott Terry
March 03, 2017
Painless Leasing Daniel did a great job working with me to pull ahead my existing lease and get me into a new vehicle at a comparable price. Daniel did a great job working with me to pull ahead my existing lease and get me into a new vehicle at a comparable price. More
by Ed
Employees Worked With
Daniel Moreno
March 01, 2017
Great When you are good, you are good. They did everything they promised in a timely fashion. They also matched the pricing on the Tires from a competitor t When you are good, you are good. They did everything they promised in a timely fashion. They also matched the pricing on the Tires from a competitor that I purchased. More
by Dave
Employees Worked With
Jim Z
