Valley Buick GMC

Quick and courteous There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in under an hour. More

Good service Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. More

excellent customer care When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying t When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying the base for me. Another gentleman helped me to get to the the loaner. The same extra help was given when I moved everything back into my car. The people at Valley really do go out of their way to make the experience great. I don't want to go to any other car repair garage. More

Excellent service The leasing of my new 2019 Buick Encore was a very easy process with the sales rep. explaining each detail involved so that I could understand complet The leasing of my new 2019 Buick Encore was a very easy process with the sales rep. explaining each detail involved so that I could understand completely. I would definitely recommend this dealership. More

Checking routine service brakes Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free ca Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free car wash!!! More

Fantastic This is a fantastic dealership. I met the owner and several of the staff. Everyone was very pleasant and helpful. What I appreciate about this deal This is a fantastic dealership. I met the owner and several of the staff. Everyone was very pleasant and helpful. What I appreciate about this dealership is their honesty and integrity. They have been in business for many years and have grown to a well known dealership that treats people well and keeps them coming back for new vehicles and service. My purchase experience was excellent and all details were explained before signing each document. When I took ownership of the vehicle Shane explained all aspects of the features and set up everything necessary for me to drive the vehicle with ease. This is the best experience I have ever had with a dealership. They are truly about the customer and because of this will be blessed and successful for many years to come. More

Great Service Tim did an amazing job. Knew exactly what I was looking for. I am definately going to recommend people to come and see him. Both Tim and Joel made the Tim did an amazing job. Knew exactly what I was looking for. I am definately going to recommend people to come and see him. Both Tim and Joel made the whole process very easy and were willing to go the extra mile to get me in a vehicle More

Awesome Experience Really enjoyed my experience at this dealership. Wasn't even planning on buying a car, but spotted a car in the lot I just had to have. I was driving Really enjoyed my experience at this dealership. Wasn't even planning on buying a car, but spotted a car in the lot I just had to have. I was driving away with it in 3 hrs. Both my salesman and finance professional were wonderful. Very friendly and made me very comfortable doing business with them. This is the only place I will ever buy cars from in the future! More

Helpful advice and good service We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very tha We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very thankful because we could now make a more informed decision. I always appreciate the personal and courteous service. More

Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More