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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,167 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,167 reviews

August 06, 2024

Knowledgeable staff, prompt service, were able to get more done in one day than I thought they could. More

by Ric Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We’re glad to hear that you found our staff knowledgeable and experienced prompt service at Valley Buick GMC of Apple Valley. It's fantastic to know we exceeded your expectations in getting things done efficiently. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

I was so pleased with our experience here. Shane was informative and helpful, not pushy. He really listened to our wants and needs in a vehicle and found us a perfect match. More

by izdunn71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. It's great to know that Shane was able to assist you in finding the perfect vehicle by being informative and attentive to your needs. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Everyone was extremely helpful and courteous. Really enjoyed working with Charlie and Neal. Whole staff was friendly whenever I walked in the store. Everyone always had a great attitude and se More

by markwhitcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and that Charlie and Neal made a positive impact during your visit. Our team strives to provide friendly and helpful service, and it's fantastic to know that you felt that throughout your time with us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

I asked for a car was, I was told I had a car wash, but I did not get a car wash which made me feel I didn't get the service I was promised. More

by susanp1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand how disappointing it can be when expectations aren't met, and we appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we strive to provide the best service possible. If you have any further concerns or if you would like to discuss this matter in more detail, please feel free to reach out to us. We value your input and hope to better serve you in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Shane did a great job of going over everything on the Buick enclave, very happy with Shane and everyone we dealt with at Valley!! More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

We're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. It's wonderful to know that Shane was able to assist you with the Buick Enclave and make your visit enjoyable. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Tim walked me through making the decision on what car I wanted to buy. He was so helpful and understanding and answered all my many questions. And once I made the decision to buy, I was then helped wi More

by barb_bothof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your kind review! We're thrilled to hear about your positive experience with Tim and Charlie at Valley Buick GMC of Apple Valley. It's great to know that they were helpful in your car buying journey and financing process. We're also glad that Dan could assist you in the Parts Department. Your recommendation means the world to us, and we're grateful to serve our Apple Valley community. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Excellent customer service as always, great people who treat you right, been going there for the last 2 years and won't go anywhere else More

by sparky048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past two years. It’s our goal to provide excellent customer service and create lasting relationships with our valued customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

After 20 years of using them, I feel it’s gone. Downhill car was done. Sat there for three days. Nobody told me or updated me manager said he would call and straighten out my rental fees. For renti More

by stonedonald461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with Valley Buick GMC of Apple Valley. We understand how frustrating it can be when communication falls short and there’s an unexpected cost involved. Your feedback is important to us, and we encourage you to reach out directly so we can address your concerns and find a resolution regarding the car rental fees. We value your loyalty over the years and hope to restore your confidence in our services. Please feel free to contact us at your convenience. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Will never do business with valley Buick again. Will do my best to make sure no one I know does either. More

by bryank651
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Paul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for sharing your feedback. We understand your experience has not met your expectations, and we appreciate your honesty. If you're open to discussing your concerns further, please don't hesitate to reach out to us at Valley Buick GMC of Apple Valley. We're committed to providing a better experience and would like the chance to address your specific issues. Thank you. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Michael Nickerson was very nice salesman who answered all my questions. I believe Joel was the Finance guy and he and I hit if off right away. You've got 2 very talented guys and I was happy to do busine More

by dhilgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nickerson
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Michael and Joel provided you with such great service at Valley Buick GMC of Apple Valley. We strive to have a knowledgeable and friendly team, and it’s fantastic to know you had a positive experience. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

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