Valley Buick GMC

GREAT customer service. They care about their customers. We had MAJOR issues with a truck that we had just purchased 15 months ago. After GM wouldn't do anything for us, Brett stepped up big time to help! He We had MAJOR issues with a truck that we had just purchased 15 months ago. After GM wouldn't do anything for us, Brett stepped up big time to help! He worked with us to find another truck that worked for us and with no money out of our pocket. He took the time to understand the situation and what we wanted to satisfy our needs. He had all of the test drives organized, with details about each vehicle, and had the vehicles ready when we arrived for test drives. Once we decided on a truck (it came from their Hastings dealership) he ran it through his inspection process and had it detailed by the detailer they use in Apple Valley to make sure everything was done right. When we signed the paperwork Joel was very friendly and did a great job explaining everything to us. The transaction was handled very smoothly and efficiently. I HIGHLY recommend Valley GMC - they go above and beyond to ensure that they understand their customers concerns/needs and that they are treated respectfully and honestly. More

Approachable, efficient, friendly service The staff at Valley Buick GMC was super knowledgeable, friendly and efficient to help us find our new car. They helped to track down the features and The staff at Valley Buick GMC was super knowledgeable, friendly and efficient to help us find our new car. They helped to track down the features and specs that we needed, that would fit our family and in our budget! More

Good service and quick in and out. Took care of my recall and was in and out in less then 40 minutes. Lounge was well kept and also answered my questions on the other vehicles. Took care of my recall and was in and out in less then 40 minutes. Lounge was well kept and also answered my questions on the other vehicles. More

good AND OR OK IT WAS OK AND OR GOOD ..THE TECH WHO WORKED ON MY CAR WAS THE BEST PART OF MY VISIT HE WAS AND IS GREAT. IT WAS OK AND OR GOOD ..THE TECH WHO WORKED ON MY CAR WAS THE BEST PART OF MY VISIT HE WAS AND IS GREAT. More

Very good Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-c Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-conditioning company after 243 years of being in the service business . More

Service Tom stayed in communication with me, while my car was in for repairs. And made sure I understood the work that was being done and why. His service w Tom stayed in communication with me, while my car was in for repairs. And made sure I understood the work that was being done and why. His service was above and beyond and so appreciated! More

Truck stuck in 4 wheel drive Found and corrected problem. Very courteous in the in processing. The job was done well and in an appropriate time frame and I was kept informed. Found and corrected problem. Very courteous in the in processing. The job was done well and in an appropriate time frame and I was kept informed. More

Vehicle maintenance Valley Buick has always greeted me with friendliness and professionalism from the appointment desk to the service managers and service provided. I wou Valley Buick has always greeted me with friendliness and professionalism from the appointment desk to the service managers and service provided. I would highly recommend Valley Buick for both purchasing a vehicle and maintenance. More

Value I recently purchased tires at Valley gmc and was impressed at the length the service team went to related to finding the right tires for my vehicle. P I recently purchased tires at Valley gmc and was impressed at the length the service team went to related to finding the right tires for my vehicle. Price matching is also a nice perk. More

My experience was excellent. Jerry Miller was great to work with as usual and took care of everything I wanted and needed for the vehicle. Everything was ready to go when I arriv Jerry Miller was great to work with as usual and took care of everything I wanted and needed for the vehicle. Everything was ready to go when I arrived to pick up the vehicle. More