Valley Buick GMC

New purchase experience Good experience, able to start conversation on-line with plenty of follow up. Once I could come into dealership everything was pretty well taken care Good experience, able to start conversation on-line with plenty of follow up. Once I could come into dealership everything was pretty well taken care off. Pickup day was just as I hoped, Write a check and drive away, no additional sales pitches or last minute information overload. More

Wonderful service & friendly staff! Scott & Marlin went above and beyond! Scott is the friendliest service employee I have ever had the pleasure to deal with. Marlin went out of his way Scott & Marlin went above and beyond! Scott is the friendliest service employee I have ever had the pleasure to deal with. Marlin went out of his way and took his time on a very busy day to ride along with me to try to hear a squeak inside my new vehicle. He actually found it and fixed it, right then and there!! Also, I'm very impressed with the quality of the loaner cars they have let me use. Nice vehicles, not like some junkers I've had other places. I will definitely return to this dealership for service when needed and have already recommended it to others. More

staff was very helpful and friendly they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say abou they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say about the dealership. More

Great Service The Staff is always ready to hear our needs and takes care of them completely. I appreciate a car wash each time I come in. Thanks Heather and G The Staff is always ready to hear our needs and takes care of them completely. I appreciate a car wash each time I come in. Thanks Heather and Gary More

Heather was great Heather was very professional answered my questions and kept me informed.. What I really apprectiated was her honesty concerning my brakes. I had Heather was very professional answered my questions and kept me informed.. What I really apprectiated was her honesty concerning my brakes. I had 4 new tires from a tire store put on and they told me I needed new back brakes asap. Heather explained that my brakes would be good until they got to a certain number. I appreciated her explaining that to me. And most of all I didn' t need new brakes at this time... More

Oil change/ tire rotation Able to set appointment. Dealer was ready and finished in a timely manner. Offered a car wash when completed. Was able to visit with my salesman and t Able to set appointment. Dealer was ready and finished in a timely manner. Offered a car wash when completed. Was able to visit with my salesman and test drive future vehicle while waiting. More

Oil Change As always, Tom Monson is the absolute best! He is so much more than just our service guy. Tom has become a friend of our family. We trust his advice r As always, Tom Monson is the absolute best! He is so much more than just our service guy. Tom has become a friend of our family. We trust his advice regarding our vehicles. He knows all of our vehicles. And, all of our vehicles for which he has been responsible, have all been driven more than 225,000 miles. He is compassionate, honest - a man of integrity. Thank you, Tom Monson! More

Just leased a new Encore Tim Condon and Joel Mullett went above and beyond to make our sale easy. All paperwork and car prep was done in advance so my wife (recovering from m Tim Condon and Joel Mullett went above and beyond to make our sale easy. All paperwork and car prep was done in advance so my wife (recovering from medical) only had to sign papers and was able to leave in just a few short minutes. They both were so thoughtful for my wife condition, Can't thank them enough. More

Excellent friendly service! Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed mai Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed maintenance or service. Jim is my service adviser and he is always friendly, knowledgeable and helpful. Randy the service manager has a great attitude and it seems the whole service department goes out of their way to be friendly, helpful and fair. More

coupon question I brought in a coupon from Buick that I thought I could use for the oil change and the service person explained that it was for a old vehicle I use to I brought in a coupon from Buick that I thought I could use for the oil change and the service person explained that it was for a old vehicle I use to own. She was very good at explaining the situation. More