Valenti Subaru
Westerly, RI
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This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car and specifically drove past other Subaru dealerships that are closer to our home after reading positive revi months. My wife and I both needed a car and specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn’t be happier with our decision. 1. Car buying doesn’t have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he’s not just looking to “get the sale”. He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn’t have to take all day. When the Business Manager knows what he’s doing and isn’t looking to sell you something you don’t need or leave you waiting to make you “sweat it out”, it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We’ve got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you’re dealing with a business that has a good culture and while good culture and car dealerships aren’t often thought of in the same sentence, Valenti is proof that it’s possible. More
I recently purchased a 2023 Subaru Cross Trek Limited. My salesman, Mike Williams, was so friendly & polite. Not pushy in the least. He has been extremely helpful with explaining to me all the features th My salesman, Mike Williams, was so friendly & polite. Not pushy in the least. He has been extremely helpful with explaining to me all the features that my car has, & told me if I still had questions I could stop by the dealership or give him a call. Bo made my purchase with a trade in go so smoothly. I definitely made the right decision choosing this dealership. I recommend this dealership to anyone interested in buying a Subaru. This was a great experience - I Love my new car ! More
Excellent experience. All involved experts in what they do. I would recommend this dealership to any one. Great car buying experience 👍 All involved experts in what they do. I would recommend this dealership to any one. Great car buying experience 👍 More
We worked with Mike Williams. He was very straightforward and responsive to our questions without being pushy. He went the extra mile to find out what we asked if he did not alre He was very straightforward and responsive to our questions without being pushy. He went the extra mile to find out what we asked if he did not already know. He reached out to us during the long period between purchase and delivery that characterizes today’s supply chain issues. From the shopping through the delivery, he facilitated our car purchase experience. More
Good experience. Very organized, courteous and informative thereby making us confident in our decision to purchase a new car during this difficult time. Very organized, courteous and informative thereby making us confident in our decision to purchase a new car during this difficult time. More
Wonderful experience and would highly recommend. They gave me more than I expected for my trade and got me financing with less than stellar credit!!! A++++ They gave me more than I expected for my trade and got me financing with less than stellar credit!!! A++++ More
The salesman was extremely honest and candid . Low pressure, great experience . Very knowledgeable and spent quality time reviewing the vehicle pressure, great experience . Very knowledgeable and spent quality time reviewing the vehicle More