Valenti Chrysler Dodge Jeep Ram

Normally recommend family friends everyone to go here they are good in sales the service department over charges for parts agreed at set prices and includes labor. Then gives a invoice months later after they are good in sales the service department over charges for parts agreed at set prices and includes labor. Then gives a invoice months later after our last recorded phone calls and text messages stated I stil have credit left. Anything that is non stock item must be paid for up front and this shows here someone is trying to reach some numbers. Otherwise place is great in and out everyone’s nice this really upset me to have to post this due to showing loyalty going to them over anywhere else on top of friends and family. I told the service manager when he said there’s a open balance I need to look back at my calls and texts and I’ll get back to them he calls immediately 4 to 6 times I have in my call logs each day. I was traveling do you think someone has that first on their mind to read over someone else’s mistake. And he knows I’m there almost every two weeks for oil change and tire rotation but plays it like I didn’t even come in saying I was traveling and would get back to him. Trust me I have recorded calls and texts from when my truck was gonna get work done or parts ordered oh parts on back order no update let’s not call him he will call and follow up. Not happy at all. Sales is finance is magnificent though. Mark in service is very responsive someone needs to create a system to alert customers when parts arrive not his fault it’s whoever is in charge of that department the service manager again. Paul is very friendly the quality of work comes out good it’s mainly quality of keeping customers informed. Not adding extra to a agreed price with proof of text messages too and calls. More

Friendly, knowledgeable staff. Helped me find and reserve a specific vehicle, and accommodated my schedule. Expeditious sale process. Intend to use the dealer for all future service needs. a specific vehicle, and accommodated my schedule. Expeditious sale process. Intend to use the dealer for all future service needs. More

Everyone in the dealership was very helpful and respect. It was a wonderful buying experience. Both the salesman and sales manager were very helpful. We will be customers for a long time. It was a wonderful buying experience. Both the salesman and sales manager were very helpful. We will be customers for a long time. More

I recently purchased a 2020 Ram 1500 at Valenti. I had a great and painless buying experience. Bruce, Eric and Chris were great to work with. I highly recommended. Larry R. great and painless buying experience. Bruce, Eric and Chris were great to work with. I highly recommended. Larry R. More

So thankful for our easy and honest experience! It was quick and we were glad they had a hybrid Pacifica on the lot! Great job! quick and we were glad they had a hybrid Pacifica on the lot! Great job! More

For many years now I have purchased cars from the Valenti family...that in itself says a lot! I feel comfortable and cared for there, I love the service department and I have always been more than happy with family...that in itself says a lot! I feel comfortable and cared for there, I love the service department and I have always been more than happy with the cars I have driven away in. Thank you for your care and for your service!! More

Finally left a car dealership without feeling that we were ripped off... No-pressure sales person, excellent effort to find us the right vehicle - and test drive it! Awesome experience. were ripped off... No-pressure sales person, excellent effort to find us the right vehicle - and test drive it! Awesome experience. More

Great friendly dealership got the price I wanted. Would recommend to anyone it's worth the drive :) easy to purchase from thanks again see you soon recommend to anyone it's worth the drive :) easy to purchase from thanks again see you soon More

No pressure - no hidden itemsStraight forward courteous No pressure - no hidden items Straight forward courteous professionals - Rob Dickens and the entire staff made my purchase a pleasure. This was my No pressure - no hidden items Straight forward courteous professionals - Rob Dickens and the entire staff made my purchase a pleasure. This was my 4th car purchased through Rob every time a positive experience More

Excellent service! Sales associates very knowledgeable about the vehicles and a pleasure to work with. Associates took the time to explain features of new vehicles and offer assistance. I would highly rec about the vehicles and a pleasure to work with. Associates took the time to explain features of new vehicles and offer assistance. I would highly recommend this dealership to others. More