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Valencia BMW - Service Center

Valencia, CA

4.5
448 Reviews

448 Reviews of Valencia BMW - Service Center

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November 14, 2023

Jacob Morgan answered all my questions and got me a loaner car and had my car ready in 2 hours. More

by Valdezl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
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Nov 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 07, 2023

Valencia BMW: my go-to place for knowledgeable, friendly, fast, clean waiting area, shuttle service, and loaner for longer services. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Nov 10, 2023 -

Valencia BMW responded

Hi Alex, thank you so much for your positive comments about Valencia BMW! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 31, 2023

It's a very pretty, nice and clean place but some service is iffy,some service techs are just super shady More

by Mar Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor is absolutely the very best service advisor
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Nov 02, 2023 -

Valencia BMW responded

Hi Mar, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.

October 31, 2023

Taylor is extremely professional and did a great job, It was a pleasure working with her. More

by Ravdjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2023

Been having my cars serviced at Valencia BMW for years and they continue to provide excellent service. Much appreciated. More

by BCEagle89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 31, 2023

Very nice people professional and accommodating I would highly recommend this dealership service department to everyone More

by orders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

Jacob Morgan was very knowledgeable and professional. He assisted us with our appointment and all our needs. Thank you! Highly recommended. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Nov 01, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us, Paul! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

We have leased three vehicles with this dealership and have had an overall great experience. More

by briantomclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Oct 23, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

Friendly and knowledgeable staff focused on customer satisfaction. The service representative addressed all concerns regarding the vehicle. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Oct 22, 2023 -

Valencia BMW responded

Hi Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 16, 2023

Jacob Morgan did really well in assisting me while my car was being serviced. He provided great customer service and communicated promptly when my car was ready. More

by Aleli Arellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Oct 18, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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