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Valencia BMW - Service Center

Valencia, CA

4.5
448 Reviews

448 Reviews of Valencia BMW - Service Center

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March 19, 2024

Thank you Jasmine for great customer service appreciate all your help with my car issues. Zee Assa. More

by zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Mar 21, 2024 -

Valencia BMW responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 10, 2024

Bill was great ! ! Great service and great help at the service department. Will highly recommended! More

by Omarkb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Mar 12, 2024 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

March 06, 2024

Always get great timely service with no issues, no pressure. Rep was very polite and helpful. More

by soniaket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall his name.
Report | Print
Mar 11, 2024 -

Valencia BMW responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Valencia BMW. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 23, 2024

I have used several advisor and each one has been awesome! They are all friendly, professional and responsive - thanks BMW Valencia More

by Purple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valencia BMW
Report | Print
Feb 27, 2024 -

Valencia BMW responded

Hi Purple, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 16, 2024

Bill Parker is a great advisor, I would recommend him to anyone who needs an advisor More

by Zasinzebra5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Parker
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Feb 23, 2024 -

Valencia BMW responded

Hi, thanks so much for the warm recommendation of the team here at Valencia BMW. We hope to see you soon!

February 02, 2024

Was not happy about this dealership my car engine lit on fire after getting it back from them More

by davidalamillo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine/jason
Report | Print
Feb 03, 2024 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9111 to discuss what we can do to help.

December 22, 2023

Service was great, waiting times were exceptional will come back for repairs when needed. My car appreciate the service. More

by BimmerE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Dec 25, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

December 13, 2023

Exceptional customer service. Johnathan, my service rep, was courteous and helpful making my first visit to the dealership very pleasant. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 15, 2023 -

Valencia BMW responded

Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 12, 2023

They have a robust maintenance bay so the wait for service is not long or in most cases instant. Highly recommend them for all things BMW. More

by antar.grier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
Report | Print
Dec 15, 2023 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Really bad service department, kept my car for two weeks and didn’t do anything with it, but kept on telling me that they were working on it. Sales team is very good and accommodating. More

by bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Dec 09, 2023 -

Valencia BMW responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (661) 200-9111 when you can so we can address this situation directly. Thank you and have a great day.

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