Valencia BMW - Service Center

Customer service of Taylor & Mazen are top knotch in communication & timing , Much appreciated & definitely coming back communication & timing , Much appreciated & definitely coming back More

A little disappointed. I took my car there because of squeaky front brakes. The car is less than a year-old and only has 2300 miles. The service department kept it for 5 d I took my car there because of squeaky front brakes. The car is less than a year-old and only has 2300 miles. The service department kept it for 5 days, only to be told it is normal for the breaks on the M cars to squeal. A total waste of my time as I had to drive all the way from Lancaster twice just to hear that. I also called several times to check on the status of the repairs, no answer, messages not returned. No, I do not recommend it. More

Service advisor very helpful and informative. . good sense of humor! Will definitely recomen..10-10 . good sense of humor! Will definitely recomen..10-10 More

It is to hard to get an appointment for the service department and also the vehicle warranty in some cases do not cover the service charge of the car department and also the vehicle warranty in some cases do not cover the service charge of the car More

I always take my car to Valencia BMW for my cars services. I like their customer service and efficiency. Highly recommend them. services. I like their customer service and efficiency. Highly recommend them. More

Always great service and great staff. Clean and even smells good as well. Thank you Clean and even smells good as well. Thank you More

I went for a recall but when I arrived to the place, there was car oil spilled on the floor. I informed them about the situation but their only response was "It's o k". Thanks God I didn't fall!!! there was car oil spilled on the floor. I informed them about the situation but their only response was "It's o k". Thanks God I didn't fall!!! More

Valencia BMW has a top notch service team. Bob Rowlands goes above and beyond to make sure that your vehicle is properly serviced and ready when promised. Bob Rowlands goes above and beyond to make sure that your vehicle is properly serviced and ready when promised. More

Jacob Morgan answered all my questions and got me a loaner car and had my car ready in 2 hours. loaner car and had my car ready in 2 hours. More

Valencia BMW: my go-to place for knowledgeable, friendly, fast, clean waiting area, shuttle service, and loaner for longer services. friendly, fast, clean waiting area, shuttle service, and loaner for longer services. More