Valencia BMW - Service Center
Valencia, CA
436 Reviews of Valencia BMW - Service Center
Robert Perez was very instrumental in the service of my vehicle and was kind enough to give me a loaner vehicle' to do some shopping while in town, since I live in Lancaster, Calif. Thanks. G.W. Sherouse vehicle and was kind enough to give me a loaner vehicle' to do some shopping while in town, since I live in Lancaster, Calif. Thanks. G.W. Sherouse More
I had a pleasurable experience with Valencia BMW. When I arrived, I was greeted in a clean driveway and welcomed into the lobby while my vehicle was parked. Robert greeted me with a smile and was attentive arrived, I was greeted in a clean driveway and welcomed into the lobby while my vehicle was parked. Robert greeted me with a smile and was attentive to my vehicle’s repair needs. He told me that the wait would likely be three hours but that they would try to have it finished sooner. In less than two hours my vehicle was ready with new brake pads, full scheduled maintenance and a fresh wash. More
The staff at the service department are tops, from Elvis to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return More
We were towed to this dealership and received prompt and friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. More
Jesse Colon was my service advisor and helped me from drop-off to pick-up with great service. He kept me informed throughout the duration my car was at the dealer. He was sincere and caring and would rec drop-off to pick-up with great service. He kept me informed throughout the duration my car was at the dealer. He was sincere and caring and would recommend to others. More
I have paid over 4,500 dollars and my check engine light is still on, and my car ran better before I brought my car in to Valencia BMW poor customer service and lack of mechanical professionalism. Not warr is still on, and my car ran better before I brought my car in to Valencia BMW poor customer service and lack of mechanical professionalism. Not warranty More
First time at this dealership, routine vehicle maintenance. Service was quick, and I was able to be shuttled to and from the nearby mall while I waited. maintenance. Service was quick, and I was able to be shuttled to and from the nearby mall while I waited. More