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Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

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August 25, 2021

Always an excellent experience. I would highly recommend Valencia BMW. More

by ohmystars100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Aug 30, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2021

Robert Perez was very instrumental in the service of my vehicle and was kind enough to give me a loaner vehicle' to do some shopping while in town, since I live in Lancaster, Calif. Thanks. G.W. Sherouse More

by gsherouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Aug 30, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Valencia BMW! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 22, 2021

I had a pleasurable experience with Valencia BMW. When I arrived, I was greeted in a clean driveway and welcomed into the lobby while my vehicle was parked. Robert greeted me with a smile and was attentive More

by Miriam_s_1828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 31, 2021 -

Valencia BMW responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Great customer service and commitment to getting it done right. More

by Jodi I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 26, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

The staff at the service department are tops, from Elvis to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return More

by maryonfrost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis, Bob
Aug 22, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Valencia BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2021

We were towed to this dealership and received prompt and friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. More

by goducks.gn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Matthew
Aug 22, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Valencia BMW Service is the best. Friendly, helpful and fast. More

by Cutlerdr2be
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 22, 2021 -

Valencia BMW responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

Jesse Colon was my service advisor and helped me from drop-off to pick-up with great service. He kept me informed throughout the duration my car was at the dealer. He was sincere and caring and would rec More

by Demirj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Aug 16, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2021

I have paid over 4,500 dollars and my check engine light is still on, and my car ran better before I brought my car in to Valencia BMW poor customer service and lack of mechanical professionalism. Not warr More

by agen1zblossom3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Colon, Robert Perez
Aug 16, 2021 -

Valencia BMW responded

Hi, we strive to provide excellent service to our customers at Valencia BMW. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

August 09, 2021

First time at this dealership, routine vehicle maintenance. Service was quick, and I was able to be shuttled to and from the nearby mall while I waited. More

by icu19038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 16, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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