Valencia BMW - Service Center

When I pick it up after the repair,the engine was dusty and inside the car was also dirty. Repair was very expensive for timing chain/belt,but the service employee, Mr. Schwartz was excellent with his serv and inside the car was also dirty. Repair was very expensive for timing chain/belt,but the service employee, Mr. Schwartz was excellent with his service recovery. He was patient and was respectful to all my concerns. More

Easy to make an appointment. Convienent location. Upon arrival a service worker directed me to park. As I exited my car the service advisor happened to be at the podium. His desk was close by inside the b arrival a service worker directed me to park. As I exited my car the service advisor happened to be at the podium. His desk was close by inside the building & he was professional. I was happy to bring my BMW in to be serviced by a crew who were polite & courteous! More

I Highly recommend this place. I will always purchase my vehicle here. I especialy like their service department! I go only to Jesse. He doesn't give you the run a around, he gets back to you promptly, He vehicle here. I especialy like their service department! I go only to Jesse. He doesn't give you the run a around, he gets back to you promptly, He's the best! More

Hi Jesse thank you for your wonderful hospitality during the car service time. Very impressed with your prompt action and feel comfortable during the waiting time. Looking forward to seeing you next time. the car service time. Very impressed with your prompt action and feel comfortable during the waiting time. Looking forward to seeing you next time. More

Awesome service!!! My first time here for service. I was very happy with the rental car, smooth transition with Elvis taking me there and getting my car back the same day! Thank you Jasmine for good communi very happy with the rental car, smooth transition with Elvis taking me there and getting my car back the same day! Thank you Jasmine for good communication and keeping me updated throughout the day with progress! More

Everyone is friendly & professional from the time you arrive there is someone opening the door for you pointing you in the right direction, Service department provided excellent service. My car was servi arrive there is someone opening the door for you pointing you in the right direction, Service department provided excellent service. My car was serviced and ready promptly. More

Excellent service Bob was great super customer service 👍 he nade sure I was well taken care of and satisfied 👍 he nade sure I was well taken care of and satisfied More

Cole took care of me when I arrived early for my appointment, suggested appropriate services, then kept me appraised of service progress. appointment, suggested appropriate services, then kept me appraised of service progress. More

I was helped by service advisor Jesse Colon. Very friendly and fast service. I highly recommend here. friendly and fast service. I highly recommend here. More

I was unhappy about the fact that . I just purchased my 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I pu 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I purchased the vehicle. I asked for help with problems I am having with the online App. Every feature says that the system is temporarily down for maintenance and I have been getting this message for nearly three months but unfortunately, no one at the dealership was available to help neither of the two visits I had there. This is my second BMW. My 650I was the most beautiful car but was unreliable and needed constant repairs. No BMW’s more for me. When i’m spending the money it cost to drive a BMW I expect the service to be better than what I received from Toyota. More