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Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

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January 19, 2022

Great service - in and out in one day, Shuttle Service, - Great communication by the service adviser. Loaner available if I had needed it More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 23, 2022 -

Valencia BMW responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2022

Very expensive service department. $200 to replace an air filter? My independent in Palmdale is way better and less expensive. More

by 356 bathtub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
Jan 23, 2022 -

Valencia BMW responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.

January 17, 2022

Very kind and supportive members, anything I needed help with they were there to make sure it was done. More

by jvbarkho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Jan 20, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2022

Very professional! They made us feel like a priority. We are very happy with the service! More

by lindseybond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 12, 2022

Clean, courteous, helpful, customer service oriented, haggle free zone, very accessible and what you come in for is what they address unless other major issues are found. More

by mjientgrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 16, 2022 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 10, 2022

Jessie is the best! Always available, and always makes sure I get the best service! More

by Joylaibl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Colón
Jan 16, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 05, 2022

Excellent service! Came in because my maintenance contract was ending. They quickly got the service done. A lot better experience than I had in the past there. More

by Rob Parks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

Valencia BMW responded

Hi Rob, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 31, 2021

Great place to step foot into. Everyone is very welcoming and attentive to your needs. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Park
December 31, 2021

Good customer service great service advisor fast service very friendly Thank you will be back More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
December 30, 2021

Real friendly and professional. Had a good service advisor Jasmine who was great communicating the issues and status of my vehicle More

by wmarlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
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