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Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

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February 09, 2022

Chris Rowlands, was a professional, keep me advised on the maintenance being done to my car. He is great with people. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rowlands
Feb 12, 2022 -

Valencia BMW responded

Hi Jerry, we're happy to hear you had such a positive experience with Chris! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 12, 2022 -

Jerry responded

Sorry correction: I miss spelled Chris last name should have been Rawlins.

February 08, 2022

Taylor the service rep is outstanding she provided me with excellent service the cashiers were excellent service drive when you drive in was perfect this is a great dealership I strongly recommend this d More

by bella122760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 11, 2022 -

Valencia BMW responded

Hi, thank you so much for your positive comments about Valencia BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 07, 2022

Excellent customer service, even when busy they were prompt and kept in communication with me. I would definitely keep coming back to this dealership. They even washed my car i was very grateful. More

by adrianne.bauer23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 10, 2022 -

Valencia BMW responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 07, 2022

Jesse is the best! 10/10 recommend. Thank you for your service! I really appreciate all your time. You rock! -Stephanie More

by Stepherin23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse/ Jesus
Feb 10, 2022 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. If you ever need help, just give us a call. Happy motoring!

February 06, 2022

2nd car purchased from this dealership. I was talked out of purchasing the service package which I regret. Went for an oil change and my engine light was on. It cost me 500.00 for an oil change and engine d More

by mikeaaugustus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 08, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 05, 2022

Good service, the only thing is you have waited until the next day to get your car. More

by Rober2091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 08, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 04, 2022

Excellent customer service! Cole Swartz was superb! friendly, explained the process! Excellent customer service! Loved His digital card! Very clean & loved the hot chocolate. More

by L’Tanya James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Swartz
Feb 08, 2022 -

Valencia BMW responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 03, 2022

Dealership staff is awesome. Our service advisor Robert is always helping and proactive. Very clean store. More

by RPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Service Advisor
Feb 07, 2022 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

I'm very satisfied with the service & help from the dealer advisor Thanks very much More

by falvarenga69@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine García
Feb 07, 2022 -

Valencia BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valencia BMW. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

Overall it was a very good experience. La attention who’s very good. Yes I would recommend it. More

by avilches072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Jan 28, 2022 -

Valencia BMW responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

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