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Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

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June 12, 2024

They didn’t hard sale when I bought my 530e. Service department has been great and surprisingly inexpensive compared to what I expected. I recommend BMW of Valencia. More

by mwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 14, 2024 -

Valencia BMW responded

HI, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

June 12, 2024

The service department has some really great folks. Bill in particular was outstanding. His many years of experience were very evident and should be commended. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jun 14, 2024 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Valencia BMW

May 31, 2024

Great service all around in sales and service departments. Been their happy customer since 2006 More

by bncostin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grass and Taylor in service
Jun 03, 2024 -

Valencia BMW responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Valencia BMW. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 31, 2024

It was an okay place good people but not very good service, one of them forgot where they put my car key and I was waiting for 2 hours because of a dumb mistake. Gave me a car wash and my car has 2 ne More

by Tkekovik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Jun 07, 2024 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 29, 2024

It was great. They finish the work exactly on time . I been a customer for a long time More

by jeneh27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
May 31, 2024 -

Valencia BMW responded

Hello, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

May 27, 2024

Service was quick and efficient. My service advisor, Jacob, was very professional and helpful to me. More

by nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
May 28, 2024 -

Valencia BMW responded

Hello Nessa, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2024

Good service people. Clean facility. Roberto is a great service person. Work done properly and finished with car wash. Nice touch. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
May 27, 2024 -

Valencia BMW responded

We are pleased to hear you had such a positive experience with us, David! If you ever need help, just give us a call. Happy motoring!

May 21, 2024

Impressed with cleanliness of dealership. Staff very professional. Love the video diagnosis sent to my phone before starting repairs. Christopher was helpful throughout the process. Good jo More

by hallsnlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 24, 2024 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 20, 2024

The Service at this dealership is the best I have ever experienced. The service advise Bob Roland is very helpful and nice to work with. More

by drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Roland
May 22, 2024 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

May 16, 2024

Great service from Roberto Perez. Works fast, communicates and very understanding. Very happy with the service! More

by KIsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
May 20, 2024 -

Valencia BMW responded

Hi Kisi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!