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Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

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June 09, 2022

The staff was courteous, friendly and helpful. They provided a ride to my home and back to the dealership when the repairs were completed. The courtesy driver was conscientious and careful with hi More

by Firetiger1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jun 12, 2022 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

I needed some unexpected emergency repair work and Valencia BMW came to the rescue. Jesse Colon, my service advisor, is my hero. He got me in quickly and made sure that every element was addressed More

by audiencedavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon, Russell (Genius)
Jun 08, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 23, 2022

I have the best service rep in Bob Rowlands. He gives the best service and care More

by Famnurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
May 25, 2022 -

Valencia BMW responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Taylor was great and provided us amazing service. Only downside was a missing windshield wiper More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor hawking
May 24, 2022 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2022

Best annual service experience I have had - check in was quick and efficient and I was on my way in less than 2 hours, as promised. Chris was very professional and courteous. More

by mdmasseth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 22, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 20, 2022

Great people help what you need. Dealer ship is very clean and neat and I love this location. More

by Sonal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but over all good experience
May 22, 2022 -

Valencia BMW responded

Hi Sonal, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 13, 2022

fast service, and courtesy of all, the place is hygienic and comfortable. Good explanation of the service to be performed More

by Carlos T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia
May 16, 2022 -

Valencia BMW responded

Hi Carlos, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 05, 2022

Great service and honest diagnostic very clear recommendation The personal worker very kind person and More

by Jetrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 07, 2022 -

Valencia BMW responded

Hi Jetrus, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 03, 2022

As always the service was exceptional I was take care of right away By Jessie and the service was completed within an reasonable time frame, and my car was also washed. Thank You Jessie More

by sbeckerent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Colan
May 06, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 01, 2022

It took a while, but I was very happy with the satisfactory result. Better than that before More

by Kyung cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
May 03, 2022 -

Valencia BMW responded

Hi Kyung, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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