Valencia BMW - Service Center

As always, service was fast and di what needed to be done. I love the fact that I can trust them not to recommend things I don't really need yet instead of just racking up a bigger bill. done. I love the fact that I can trust them not to recommend things I don't really need yet instead of just racking up a bigger bill. More

My sales rep Jesse Colon was wonderful! !!! Couldn't have asked for more :). Thank you! !!! Couldn't have asked for more :). Thank you! More

Overall great experience! Valencia BMW is top notch. From scheduling my appointment to the service provided. Valencia BMW is top notch. From scheduling my appointment to the service provided. More

Very responsive. Quick response to text messages. Service advisor explains car problem. Car is clean. Excellent service. Quick response to text messages. Service advisor explains car problem. Car is clean. Excellent service. More

Very good customer service they are the best everything on time and perfect love it on time and perfect love it More

Easy and fast service. Next day appointment was available for the time I requested. Very pleased Next day appointment was available for the time I requested. Very pleased More

For various personal reasons, I had to cancel my service appointment 4 times. That has to be a record. However, when I finally was able to make my appointment, they were very happy to see me and didn’t me appointment 4 times. That has to be a record. However, when I finally was able to make my appointment, they were very happy to see me and didn’t mention it once. I wasn’t sure how long the service was going to take, so I brought my iPad with me. I inquired about a shuttle ride home and they were again, happy to accommodate me. The ride was very pleasant in one of their full sized SUVs. I got dropped off and worked on a few things that I needed to get done. Once finished, I had lunch and just as I finished, I got a call that my car was ready and that they would send a shuttle out to me. Wow, talk about perfect timing. Once back, I settled my accounts at the front desk and got to my car. It sat there waiting for all nice and clean. They had washed it. That was another thing that I needed to get done, but now I could cross that off my list of things to do! I’m a fairly busy person these days and it’s always nice to get treated nicely once in a while More

My service rep is Cole. He has been so attentive when I bring my BMW X5 in for service. I want to thank him for all his help and expertise. I been coming there for the past He has been so attentive when I bring my BMW X5 in for service. I want to thank him for all his help and expertise. I been coming there for the past 5 years and everyone there is so nice. More

My service rep was Bill. He was very helpful and has excellent customer service. The waiting area was nice. There were snacks and drinks available. The dealership also pro He was very helpful and has excellent customer service. The waiting area was nice. There were snacks and drinks available. The dealership also provides a shuttle around the local area and back if you didn't want to wait in the waiting area. Great service at Valencia BMW. More