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Valencia BMW - Service Center

Valencia, CA

4.5
445 Reviews

445 Reviews of Valencia BMW - Service Center

Sort by
September 27, 2022

I love my service Rep Cole…my car runs like new when I leave the dealership. They gave me a loaner car to use so I was able to do my errands as well.. More

by Yvonneferrari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
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Oct 03, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

For once, service was excellent. My service rep was well informed and prompt. even rental went well. More

by boblaich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
cashier, service rep, and rental agency.
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Oct 03, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2022

Jesse- great customer service, have been with him for 8 years now as my service contact- all I have to do is text him and it’s taken care of! More

by Pawooten2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 24, 2022 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 20, 2022

My advisor Jessie Colon is great. He is knowledgable, courteous and gets the job done right! More

by nickkazanjian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus (Jessie) Colon
Report | Print
Sep 24, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 16, 2022

You are a good dealer Great team for the last 10 years All my cars running well More

by drwilliamsdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perez,Roberto
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Sep 19, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2022

My service experience was great. Roberto Perez took excellent care of me. Thank you, Robert. More

by keith.comrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
Report | Print
Sep 18, 2022 -

Valencia BMW responded

Hi Keith, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Feel free to stop by if you ever need any more help.

September 08, 2022

Jesse was great as always. Service was just as expected. Always prompt and courteous. Highly recommend. More

by elkeann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 13, 2022 -

Valencia BMW responded

Hi, we're happy you found Jesse to be so supportive during your experience here at Valencia BMW. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 04, 2022

Fast service. People are friendly, the place is clean, and the drinks area is always clean and filled up. More

by Win
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 09, 2022 -

Valencia BMW responded

Win, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

Went in for routine BMW car maintenance. Overall the process was good and the pricing was competitive. The car was repaired same day and working a few hours. Highly recommend for scheduled m More

by jc818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
Report | Print
Sep 03, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

August 24, 2022

Nice people, fast service. Got a shuttle to work. All around a pleasant experience. Thank you Jesse More

by Jeff B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
Aug 29, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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