Valencia BMW - Service Center

I brought my 2006 Bmw 330I for A service recall ,Last year I took my 325I for service and Both times was Excellent Service and The Employees where Very Nice To me year I took my 325I for service and Both times was Excellent Service and The Employees where Very Nice To me More

Worst experience on a dealership of my life. My car stayed at the shop for 1 month for repair. They just needed to see what was wrong with the car (oil and coolant leak) contact the insurance th My car stayed at the shop for 1 month for repair. They just needed to see what was wrong with the car (oil and coolant leak) contact the insurance the arrange to fix the car. I keep calling every week to see what was missing and they could not even send to the insurance a report of what’s was wrong in the car, what needed to be changed … at the ended I gave up and ask for my car back to try to solve the problem at other place. More

my visit was very pleasant! everyone was very helpful as well as kind! i am very glad i have this dealership to take care of my car! everyone was very helpful as well as kind! i am very glad i have this dealership to take care of my car! More

Beautiful, Staff was very Welcoming The Rep. That Helped me Bob was Very Informative & Very Helpful Awesome!! That Helped me Bob was Very Informative & Very Helpful Awesome!! More

Taylor is super great and helpful with knowledge on our concern. Really appreciate the fast quick turnaround on my visit today. concern. Really appreciate the fast quick turnaround on my visit today. More

Waited almost 4 hours for an oil change and didn’t even get notified that it was done. I came up to the cashier to get status of my service. get notified that it was done. I came up to the cashier to get status of my service. More

No communication. If I could give zero stars I would. Advisor never called to update me with information on my car. After calling multiple times to speak to someone I If I could give zero stars I would. Advisor never called to update me with information on my car. After calling multiple times to speak to someone I finally spoke to the mechanic who then gave me an estimate. Horrible service. I will be buying a new car just not at Valencia of BMW. More

Service rap Edmunds was very useful and informative. . She kept me in the know while I was at the dealership. . She kept me in the know while I was at the dealership. More

It was my first visit after purchasing my 2022 X5e for 10k miles service. The waiting time was a little bit long. Everything was good. 10k miles service. The waiting time was a little bit long. Everything was good. More

Very quick and friendly service. I appreciate the ease of appt and the helpfulness Thank you I appreciate the ease of appt and the helpfulness Thank you More