Valencia BMW - Service Center

Excellent customer service. Robert the service advisor was friendly and made everything quick and easy Robert the service advisor was friendly and made everything quick and easy More

Thank you, Bill P. , for the professional and energetic support. We were far from home with an unexpected problem and the service department promptly accepted us with n , for the professional and energetic support. We were far from home with an unexpected problem and the service department promptly accepted us with no appointment. Diagnosis was quick, parts arrived early the following day, and we were on our way before noon. We appreciated being provided a nice BMW loaner car. More

The staff were very helpful and they made sure I had what I needed. Robert was great! I needed. Robert was great! More

Our experience as always A+. THANKS BOB R. The service department as always again THUMBS UP. :) THANKS BOB R. The service department as always again THUMBS UP. :) More

Always a great experience. Staff is very friendly. The dealer is organized and clean. My car was ready when promised. Staff is very friendly. The dealer is organized and clean. My car was ready when promised. More

Very nice environment. Easy to get there very clean and has everything a customer need Easy to get there very clean and has everything a customer need More

Good service dept. Bob Rowlands is a good service advisor. He does not try to up-sale a person on service that is not needed. Bob Rowlands is a good service advisor. He does not try to up-sale a person on service that is not needed. More

I appreciate this dealerships response to my unique situation. The service manager when out of his way to ensure I had transportation back to Lancaster after dropping off my car a day earlier than my s situation. The service manager when out of his way to ensure I had transportation back to Lancaster after dropping off my car a day earlier than my scheduled appointment. More

Great service the only issue was that it took little to long. Since I didn’t have any rental I waited for me car. long. Since I didn’t have any rental I waited for me car. More

Service department is always professional. Work with Robert Perez, unfortunately was not in the day I was there, however; Bill helped me immediately and took care of everything. Much appreci Work with Robert Perez, unfortunately was not in the day I was there, however; Bill helped me immediately and took care of everything. Much appreciated More