Valencia BMW - Service Center

Caring, on time, answering questions convincingly we were pleased and happy. We would recommend this dealership to our friends and family. pleased and happy. We would recommend this dealership to our friends and family. More

I have never had a bad experience at Valencia BMW. Professional, courteous, and thorough. I'm a very happy customer! Professional, courteous, and thorough. I'm a very happy customer! More

My wait time at Valencia BMW was about one minute. Bill took care of the paperwork and he was efficient and enjoyable to talk with. The gentleman from Iran that drove me home and also picked me up w Bill took care of the paperwork and he was efficient and enjoyable to talk with. The gentleman from Iran that drove me home and also picked me up was the most enjoyable part of my dealership experience. I wish I knew his name to thank him. More

All requested service was complete and Bill kept me updated with its progress and offered me a ride or loaner car when it looked to go longer than planned. updated with its progress and offered me a ride or loaner car when it looked to go longer than planned. More

Didn’t help me wit the class action settlement and I was never notified about it. My engine started knocking because it was defective from manufacturer “BMW” and they refused to take responsibility! Ended u never notified about it. My engine started knocking because it was defective from manufacturer “BMW” and they refused to take responsibility! Ended up costing me about 15k More

I always have a very good experience when bringing my car into Valencia BMW for service. Great customer service, upfront pricing and easy scheduling. into Valencia BMW for service. Great customer service, upfront pricing and easy scheduling. More

Valencia BMW fit me in last minute and completed the alignment I requested and completed the diagnosis of the strange engine noise that we were experiencing. Overall I am very satisfied with the results alignment I requested and completed the diagnosis of the strange engine noise that we were experiencing. Overall I am very satisfied with the results. More

Easy & efficient to make service appointments. Friendly & knowledgeable team members at front desk & service advisers Friendly & knowledgeable team members at front desk & service advisers More

I always have excellent communication and timely service with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. More

My first view was wonderful the rep was very helpful and Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as the first the rep that helped me was kinda hands off but still very helpful and nice More