Back

Valencia BMW - Service Center

Valencia, CA

4.6
436 Reviews

436 Reviews of Valencia BMW - Service Center

Sort by
July 03, 2023

Very professional the way they treat their customers. I enjoyed touring the whole place when I waited for my car. Good experience! More

by rcpilac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 06, 2023 -

Valencia BMW responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 01, 2023

It is easy to locate, easy to park in the service area, and they are nice from the moment you exit your vehicle. They recommended some great deals and they got the work done quickly. More

by joemasei84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rawlins
Jul 05, 2023 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 30, 2023

Always great at Valencia BMW. Was heartbroken that Cole left, but Bill went out of his way to make sure my car was taken care of. LOVE my BMW but OMG that car they drove me in f More

by karen o
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill
Jul 04, 2023 -

Valencia BMW responded

Karen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Bill was great. He made the process simple. My car runs as good as it did when it was new. More

by howardwi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Parks
Jul 03, 2023 -

Valencia BMW responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 29, 2023

I’m driving around with fumes entering my car after work was done there . BMW won’t take responsibility even though it accused after their work was done. I’m currently driving with the fumes and am worryin More

by delaneyweddings
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jasmin Garcia
Jul 04, 2023 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 23, 2023

They are professional and thorough, great shuttle service to get you back home! Easy pick up! More

by lindseybond
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 26, 2023 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 22, 2023

My car needed a service, my server said bye name is Bob Roland, who is my service advisor for the last 10 years. Very happy with the service is an excellent service advisor only with the coordinates and sh More

by Rozajohn1955
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Rowland
Jun 26, 2023 -

Valencia BMW responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 26, 2023 -

Rozajohn1955 responded

Oh my services for my BMW cars are done by Valencia BMW my service advisor for the last 12 years is bob Rowland. Very happy with the dealership. Very happy with the service advisor. I would highly recommend a BMW dealership Bob Rowland excellent service advisor, I would highly recommend Bob. also prices are reasonable very knowledgeable thank you

June 20, 2023

I have purchase five BMWs from Valencia BMW over the years. Everything that I have experienced at BMW has been excellent. My last purchase was a BMW x5 Hybrid. It is a wonderful car especially when I ge More

by Gucci
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Rawlings
Jun 23, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

I love it the attention was excellent I recommend go to this BMW for services and to get a new power machine 💪 thanks BMW of Valencia CA. More

by andrewbracho81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 18, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Excellent service advisor like Taylor i would give her 5 stars , very nice compare to my previous adviser . More

by edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Jun 15, 2023 -

Valencia BMW responded

Hello Edwin, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
13
...