Valencia BMW - Service Center

Valencia BMW has taken care of both my BMW’s since 2021. The staff is friendly and the service always impeccable. The staff is friendly and the service always impeccable. More

Emergency tire replacement needed. The Service Advisor made me feel like a she cared about my well being and she really tried to resolve my issue. I was taken care of in just a couple The Service Advisor made me feel like a she cared about my well being and she really tried to resolve my issue. I was taken care of in just a couple hours as promised. Great Advisor, Great service. More

The workmanship was fine but prior to my scheduled appointment, no one would ever return my phone calls. Messages were left on several service reps. phones. I called three weeks in a row and on seve appointment, no one would ever return my phone calls. Messages were left on several service reps. phones. I called three weeks in a row and on several occasions and never received a call back. More

I arrived on time for my appointment but learned the service rep assigned to me didn’t start work for another hour!?! Instead of making me wait, another service rep started me out and the work got start service rep assigned to me didn’t start work for another hour!?! Instead of making me wait, another service rep started me out and the work got started. When it was learned the service/repairs would take several hours, I was offered a shuttle home and back. Overall it was a very pleasant experience. It wasn’t cheap but I trust the work was completed well. I’ve always had a good end result with this dealer and I recommend them to anyone. More

I've been always satifisfied with this dealership. I've purchasing my vehicles their since over 10 years and have always used their service. I miss Cole my prior service technician. He was very pro I've purchasing my vehicles their since over 10 years and have always used their service. I miss Cole my prior service technician. He was very professional. More

My visit to BMW Valencia is superb. From beginning to finish. From the repair of my car, the shuttle service and the advisor, Chris. You guys Rock! From beginning to finish. From the repair of my car, the shuttle service and the advisor, Chris. You guys Rock! More

Making the service appointment was simple and easy. The service technician was Very courteous & professional The service technician was Very courteous & professional More

He was nice and kind. He often reached out to me for updating my car. He often reached out to me for updating my car. More

Waited 1hr vehiclechecknotication wondering if anything was checked $200vehiclechecknotication still on Waited15minltrturnedoff Tech guy very nice was checked $200vehiclechecknotication still on Waited15minltrturnedoff Tech guy very nice More

We have great services during this visit. Bob Rolands is knowledgeable and made us feel welcome to BMW Valencia. He has texted me when my BMW is ready and it runs great. Thanks you. Bob Rolands is knowledgeable and made us feel welcome to BMW Valencia. He has texted me when my BMW is ready and it runs great. Thanks you. More