Valencia BMW

I’d like to thank BMW Valencia for a wonderful, quick, and hassle-free buying experience. I’d especially like to mention Wendy, Dave Erickson, and Zaed for their professionalism and friendly service. Abou and hassle-free buying experience. I’d especially like to mention Wendy, Dave Erickson, and Zaed for their professionalism and friendly service. About a month ago, I signed up for a test drive of a pre-owned car we were considering for our daughter’s 18th birthday. The next day we arrived, and Dave came out to meet us right away. He apologized that Wendy was still busy (we had arrived before our scheduled time) and offered to take us for a test drive with him. We took the test drive, loved everything, and went to finalize the purchase. By that time, Wendy had just become available and helped us with all the information about the car and filling out the loan application. Then loan specialist Zaed secured excellent terms for us, and we bought the car, which our daughter absolutely loved and enjoys every day! Thank you so much again! Everything was fantastic, and we have plenty to compare it to. Just a month and a half earlier, we had tried to buy a car right nearby—literally half a mile away—at Autonation Honda, but there we encountered complete unprofessionalism and terrible customer service. But that’s another story. Once again, a huge thank you to BMW Valencia!!! More

with two emails i got my self a new car. the best experience that i had with a dealership. When i went there to pick up the car everything was ready for me to sign and go. the best experience that i had with a dealership. When i went there to pick up the car everything was ready for me to sign and go. More

Great and knowledgable staff. Very helpful throughout the process. Setting up the car was easy and done swiftly! Very helpful throughout the process. Setting up the car was easy and done swiftly! More

Very happy with the service I got at BMW VALENCIA Jonathan. The service advisor was a great service advisor. You helped me get a loaner at the same time. It kept me informed about all the things goin Jonathan. The service advisor was a great service advisor. You helped me get a loaner at the same time. It kept me informed about all the things going wrong with my car. Thank you for your help. More

I had a great experience at BMW of Valencia. My service advisor (Jonathan)handled everything in a timely and professional manner, kept me well informed throughout the process, and provided excel My service advisor (Jonathan)handled everything in a timely and professional manner, kept me well informed throughout the process, and provided excellent customer service from start to finish. I truly appreciated the clear communication and attention to detail, it made the entire experience smooth and stress-free. More

Horrible service and treatment 11 years dealing with this dealership. The last two experiences has been the worst. Lack of communication calls not returned. My family and I were mistreated did not feel welco dealership. The last two experiences has been the worst. Lack of communication calls not returned. My family and I were mistreated did not feel welcoming as it once did. Poor customer service felt discriminated, how we were treated. More

Always an easy process from start to finish. I am informed and there usually No surprises. I am informed and there usually No surprises. More

The experience at the dealership was excellent. The sale represented and manger we’re excellent .No pressure to buy or lease The sale represented and manger we’re excellent .No pressure to buy or lease More

We always take our X5 to Valencia BMW. We know we’re in good hands in servicing our car and taking care of our needs. Our Service Advisor Taylor Hawkings is the best. A+ in customer satisf We know we’re in good hands in servicing our car and taking care of our needs. Our Service Advisor Taylor Hawkings is the best. A+ in customer satisfaction. She communicate with us all the time. More

Fast and friendly service. Very nice and helpful staff. Overall a very good experience. Will come again for future service needs. Very nice and helpful staff. Overall a very good experience. Will come again for future service needs. More