Back

Valdosta Toyota

Valdosta, GA

4.8
455 Reviews

2980 James Cir

Valdosta, GA

31601

Directions

By Type

Showing 455 reviews

June 20, 2018

Service Center Woes Took car in for routine maintenance as always and they really went overboard with recommendations for needed repair. Simple service turned into need a More

by charlenem89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Lindsey
Jul 05, 2018 -

Valdosta Toyota responded

Hey Charlene, we hate that you feel you had a negative experience with our dealership. However, we hope that you understand that we were simply providing you with the professional diagnoses of our Service Technicians based on their multi-point investigation. Openly providing you with accurate and ethical information was our only objective, and it appears that we achieved this goal. I am sure that some of these recommendations were more urgent than others, but hopefully William provided the nuances of each piece of information as well. Since you did not make any mention of these recommendations being presented in a pushy or unprofessional way, we feel as if we provided you the appropriate service in the appropriate manner: we conducted your routine repairs and kindly alerted you to current or imminent hazards to your vehicle. Hopefully you can understand our confusion, but if there is anything that we can do to better serve you in the future, please feel free to let us know.

June 20, 2018

Great service Josh was friendly and efficient. Service was quick. Always enjoy getting my car serviced here. The price could be better especially since this is wher More

by Robbie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 05, 2018 -

Valdosta Toyota responded

Hey Robbie, thanks for sharing your experience! Efficient, effective, and friendly is always the goal! We often run specials and offer online coupons for discounted services, so definitely be on the lookout for those in the future.

June 15, 2018

EXCELLENT CUSTOMER SERVICE Thank you for taking the time to fix the pressure in my tires. And without a notice also repairing my side fender. Great job! I will see you again whe More

by Sahara Jeep 67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Register
Jun 15, 2018 -

Valdosta Toyota responded

Thanks for taking the time to share your experience! We were happy to get you back on the road, and we look forward to seeing you again for your next oil change!

June 13, 2018

Nice people and easy to work with It was a pleasant experience! They worked with us to get what we wanted. I will go back! Thank you again for working with us! More

by Ared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juana and Joshua
Jun 15, 2018 -

Valdosta Toyota responded

Thank you for taking the time to share your experience! I will be sure to pass along your continued appreciation to Juana and Joshua. Our entire Valdosta Toyota team is just thrilled to know that we could help match you with a vehicle to love! Let us know if there is anything else that we can do to help, but if not, just enjoy the new ride!

June 07, 2018

6 month check up Great customer service. Friendly and professional service representative. Explained in detail what was done and when I need to come back for next 6 m More

by Pattym7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tuck
Jun 15, 2018 -

Valdosta Toyota responded

Hey Patty, thanks for sharing your story! Joshua and our entire Service Department operate on the belief that honest and open communication is the best way to develop lifelong relationships with our customers. We look forward to serving you again in the future!

June 05, 2018

New car experience My credit wasn't the best and I owed more than what my trade was worth but Randy at Valdosta Toyota worked with me and got me everything I wanted. The More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 15, 2018 -

Valdosta Toyota responded

Hey Cheryl, thanks for taking the time to share your story! We were more than happy to help work with you and provide a path to rebuilding your credit. Randy and our entire Valdosta Toyota team were just thrilled to see you happily driving away in a new ride! Let us know if there is anything else we can do to help.

June 02, 2018

Worse dealership ever Waited 3 hrs for oil change car wash and tire rotation on a scheduled service also when we bought the car they tell you one thing and you get nothing More

by Tonemiester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cole Parker, Ray Register
Jun 15, 2018 -

Valdosta Toyota responded

We are sorry to hear that you had a negative experience with our dealership's Service Department. The described length of your visit for standard ToyotaCare maintenance is extremely atypical and somewhat unheard of for our otherwise efficient department. I would need further information regarding your situation to determine if there were any extraneous circumstances, so please do send us a message or give us a call to speak with our Service Manager. In regard to the nature of the ToyotaCare program, the details of what is and is not covered is no secret and can be found either on our website, Southeast Toyota's website, or even Toyota Motor Sales' website. We would also be happy to further discuss that program as needed. Again, we do apologize for any wrongs we committed and would like to make things right as needed, so please do contact us at your earliest convenience.

June 01, 2018

Friendly Sales Friendly and professional sales staff. Don Barren was great to work with. I never felt pressured. I love my new Camry SE. I’m still learning all the More

by Toyota jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Barren, Jr
Jun 15, 2018 -

Valdosta Toyota responded

Hey Jen, thanks for sharing your experience! Don is the man! A pressure-free, informative, and ethical dealership experience is what we believe in, and Don certainly lives up to that calling. We hope that you are still loving that new Camry SE, and if there is anything else that we can do to help, you know where to find us!

May 31, 2018

Oil change & preventive mantenance Suggestions were given for preventive problems and noted. I decided to do some, but not all and there were no problems with that decision. I was given More

by Myv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Massey
Jun 15, 2018 -

Valdosta Toyota responded

Thanks for sharing your experience! Our job is to communicate to you the proper information and available courses of action, but ultimately the decision is yours for every step of the way! Just let us know if you need any automotive assistance in the future.

May 26, 2018

Service was great Took SUV in for service. Quicker than expected and staff was very friendly. Service center clean and comfortable. Much better than other places I have More

by Rilmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 15, 2018 -

Valdosta Toyota responded

Thank you for taking the time to leave this review! Quick and easy plus clean and comfortable is how we like it! We know that it isn't like that everywhere, and we appreciate you choosing to do business with us here at Valdosta Toyota. Any time you have an automotive need, just give us a call!

...
37
...