Valdosta Toyota
Valdosta, GA
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Prompt, easy, competent & convenient service department I was greeted by Professional friendly staff. Prompt service. Comfortable hospitable waiting area. Would recommend the service department at Valdosta I was greeted by Professional friendly staff. Prompt service. Comfortable hospitable waiting area. Would recommend the service department at Valdosta Toyota to others. Will return in 6 months. More
Outstanding Customer Service I received a great experience from William on his outstanding customer service. He described to me everything that was done as well as the cost. He al I received a great experience from William on his outstanding customer service. He described to me everything that was done as well as the cost. He also listed some serious items that must be addressed on my next visit. Thus, I will be able to plan and allocate my finances to include it on my next visit William is truly an exceptional employee of Toyota and I command him and Toyota for his dedication to customers. More
Extremely pleasant 😀 Overall my experience was excellent! I have nothing but great comments about my experience buying my 2018 Highlander. I would recommend Valdosta Toyo Overall my experience was excellent! I have nothing but great comments about my experience buying my 2018 Highlander. I would recommend Valdosta Toyota to my family and friends. Everyone was super nice, courteous and very helpful. More
New car purchase and first maintenace Good job for the most part. I bought a brand new car and had after market seat warmers put in. We had some missed communication and my car was ready d Good job for the most part. I bought a brand new car and had after market seat warmers put in. We had some missed communication and my car was ready days before I knew, then the seat warmers didn’t work, so I had to leave it again. They did fix it. On my maintenance I would have liked a more detailed printout of what was done to keep for my records. It would have been nice to have my car vacuumed out, too. Overall, I love my car and am happy with the deal I got and the maintenance agreement. More
Service good. Friendly.and ok time wise. Took about a hour. But it cost to much for a ref service call and rotation. That's it good. Friendly.and ok time wise. Took about a hour. But it cost to much for a ref service call and rotation. That's it More
Decline in customer service Not want it used to be. The guys at the service desk need some training in customer service they need to acknowledge clients when they come in. More Not want it used to be. The guys at the service desk need some training in customer service they need to acknowledge clients when they come in. More than one guy was rude and condescending to me. People hear the tone in your voice when you speak. It’s not just what you say. Used to be a much more pleasant place. The last 4 times I’ve been there I’ve noticed the decline. More
Great experience, all the staff was very helpful. Everyone was very helpful. Terrill is a great service manager. The dealership was clean, and the lounge was very comfortable and accommodating. I will Everyone was very helpful. Terrill is a great service manager. The dealership was clean, and the lounge was very comfortable and accommodating. I will recommend the dealership to everyone I know. More
1st service Very good guys that are attentive to your needs. Got me in and out in about 45 minutes. Quick service with detailed service sheet.The service manageme Very good guys that are attentive to your needs. Got me in and out in about 45 minutes. Quick service with detailed service sheet.The service management team was top notch. More
New key I needed a new key and the staff helped me get one. They were quick and easy to work with. I will be going back. I needed a new key and the staff helped me get one. They were quick and easy to work with. I will be going back. More
Love my Rav 4 and my dealership. I haven't purchased a new vehicle in quite some time. I was impressed with Lori and her dedication. She helped me find the perfect car by text. When I I haven't purchased a new vehicle in quite some time. I was impressed with Lori and her dedication. She helped me find the perfect car by text. When I came in to test drive and purchase, she was welcoming. I love my new Rav 4 and my new dealership. More