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Valdosta Toyota

Valdosta, GA

4.8
455 Reviews

2980 James Cir

Valdosta, GA

31601

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Showing 455 reviews

September 19, 2018

Prompt, easy, competent & convenient service department I was greeted by Professional friendly staff. Prompt service. Comfortable hospitable waiting area. Would recommend the service department at Valdosta More

by High expectations 0918
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Register
September 18, 2018

Outstanding Customer Service I received a great experience from William on his outstanding customer service. He described to me everything that was done as well as the cost. He al More

by Bill O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
September 15, 2018

Extremely pleasant 😀 Overall my experience was excellent! I have nothing but great comments about my experience buying my 2018 Highlander. I would recommend Valdosta Toyo More

by Janetjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill the sales manager, Kenny the salesman and Laura.
September 14, 2018

New car purchase and first maintenace Good job for the most part. I bought a brand new car and had after market seat warmers put in. We had some missed communication and my car was ready d More

by Janis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Ray Register
September 14, 2018

Service good. Friendly.and ok time wise. Took about a hour. But it cost to much for a ref service call and rotation. That's it More

by Tjr55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do t frmembet his name
September 10, 2018

Decline in customer service Not want it used to be. The guys at the service desk need some training in customer service they need to acknowledge clients when they come in. More More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept.
Nov 27, 2018 -

Valdosta Toyota responded

Hey Molly, we are sorry to hear that you had a negative experience with our dealership. We pride ourselves on world-class customer service and building lifetime relationships with our customers, so we apologize if our team was too busy and not properly attentive when you arrived. This is not how we like to do business, and we regret that you were not fully satisfied with your last several visits. If there is anything else that we can do to better serve you in the future, please give Terrill Head, the Service Manager, a call.

September 06, 2018

Great experience, all the staff was very helpful. Everyone was very helpful. Terrill is a great service manager. The dealership was clean, and the lounge was very comfortable and accommodating. I will More

by Rusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker
September 06, 2018

1st service Very good guys that are attentive to your needs. Got me in and out in about 45 minutes. Quick service with detailed service sheet.The service manageme More

by Todd 1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Service department
August 30, 2018

New key I needed a new key and the staff helped me get one. They were quick and easy to work with. I will be going back. More

by Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker, Ray Register
August 30, 2018

Love my Rav 4 and my dealership. I haven't purchased a new vehicle in quite some time. I was impressed with Lori and her dedication. She helped me find the perfect car by text. When I More

by Hixiechick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
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