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Valdosta Toyota
Valdosta, GA
455 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 455 reviews
October 13, 2018
Very Satisfied Customer Great service, no pressure, great price! The best car buying experience in all my car buying years. Would absolutely buy from Valdosta Toyota again! Great service, no pressure, great price! The best car buying experience in all my car buying years. Would absolutely buy from Valdosta Toyota again! Thank you More
by Teritoyota
Employees Worked With
Lori and Bill
October 12, 2018
Fantastic Service! Always use this service department for Toyota and Chevy vehicles. Today got me in quick for new battery install. William Lindsey assisted me and he is Always use this service department for Toyota and Chevy vehicles. Today got me in quick for new battery install. William Lindsey assisted me and he is knowledgeable, polite,and friendly. I will continue to go here. More
by Lily
Employees Worked With
William Lindsey
October 11, 2018
Maintenance I went in for maintenance in my Lexus GS 350. I was met by a friendly serviceman and the wait was not too long. This is my third visit and I do plan t I went in for maintenance in my Lexus GS 350. I was met by a friendly serviceman and the wait was not too long. This is my third visit and I do plan to return. More
by ..
Employees Worked With
Ray Register
October 04, 2018
Did not have to wait a long time. My wait time wasn't too long. Other than that, the repairs that my car needs will be done by Toyota. I would recommend Toyota. Also, the service agent My wait time wasn't too long. Other than that, the repairs that my car needs will be done by Toyota. I would recommend Toyota. Also, the service agent, DJ, was really nice and he took his time to listen to me concerning problems with my car. More
by FMB
Employees Worked With
DJ
October 04, 2018
5k/10k Service and Visual Inspection 2015 Toyota 4Runner Called to make appoint. Serv Mgr Chris B. say just bring in. Wheel needs balance too. 1 hr later, service complete. Awesome Service Mgr and dealership Called to make appoint. Serv Mgr Chris B. say just bring in. Wheel needs balance too. 1 hr later, service complete. Awesome Service Mgr and dealership. All deficiencies fixed. Excellent work. Satisfied customer. 10 Stars More
by Yodi
Employees Worked With
Christopher Boykin - Service Mgr.
September 28, 2018
Fast friendly service We took our vehicle in for service , we were met by friendly staff . We were told it would be 45 minutes and was only about 30 . We took our vehicle in for service , we were met by friendly staff . We were told it would be 45 minutes and was only about 30 . More
by Charles
Employees Worked With
William C Lindsey
September 25, 2018
12 month service Excellent service. Was able to get car serviced same day as called for appointment and service was completed within time-frame stated. Everyone was co Excellent service. Was able to get car serviced same day as called for appointment and service was completed within time-frame stated. Everyone was courteous and answered all questions. More
by Millie
Employees Worked With
Joshua Tuck
September 25, 2018
Rating Toyota got me into a brand new vehicle and I couldn’t be more thankful! Love my truck and I’m very happy with the dealership and the man who sold me t Toyota got me into a brand new vehicle and I couldn’t be more thankful! Love my truck and I’m very happy with the dealership and the man who sold me the vehicle. More
by Caleb1997
Employees Worked With
David
September 25, 2018
1st Service This was my 1st service experience at Toyota Valdosta. Everyone was extremely professional and kind from my inquiry phone call to my drive away when c This was my 1st service experience at Toyota Valdosta. Everyone was extremely professional and kind from my inquiry phone call to my drive away when completed. More
by Jean
Employees Worked With
Tonya (phone), Cole Parker, Ray Register
September 24, 2018
What to do when a service writer lies to you? Urban dictionary: Stealership. Business entity where one can purchase vehicles or have vehicle maintenance and repairs performed at exorbitant prices Urban dictionary: Stealership. Business entity where one can purchase vehicles or have vehicle maintenance and repairs performed at exorbitant prices. Remember to bend over and bring lots of lube. Valdosta Toyota is no different. When waiting for your regular interval oil change, the service writer approaches you with a nasty-dirty cabin air filter asking "how is your family doing, I bet your kids are enjoying their new Toyota mini-van". He holds out the dirty cabin air filter and then says "during our regular inspection, we found that your cabin air filter should immediately be changed for the health of your family." WOW! In your mind you remember changing that just 2 weeks ago when you washed it in the drive way and it needs changing already? The original filter lasted almost a year! You don't want to be too aggressive, but you have to ask "how long do those things last?" He says "that varies, most people have US change them at every oil change. It is a great $75.00 investment, and we like to think about the health of our family of loyal Toyota owners." You say "well, let me think on it and call the wife." (The wife has no clue that there is a cabin air filter, but she is an expert at putting fuel in the van, and where the ignition key goes and making sure the kids are strapped in well before she pulls out of the driveway on the way to soccer practice, ball games, school or a birthday party several counties over.) While you sit and steam over this "stealership" upcharge tactic, you see one of the mechanics walking through and you stop him and ask "how long does it take to change a cabin air filter in a mini-van?" He says "at the most 5 minutes, even if the glove box is full of customer stuff, but we get paid for .4 hours". You thank him and shake hands. You see your 2016 Toyota Sienna pull up indicating that it is ready, then you hear your name called over the speaker. You go to the service writer's desk. He asks, "have you reconsidered your cabin air filter replacement?" You answer, as a matter of fact I did, lets walk out to my van." You open the passenger door, open the glove box, flip the small cabin air filter access door, use your finger to grasp the cabin air filter and SHOW HIM WHERE YOU WROTE THE DATE, MILEAGE O'Rileys $19.99 on the side of the Bosch - HEPA Premium Cabin Air Filter (Part No. 6056C) air filter from just 2 weeks ago!!! The service writer then begins to dance, like a little boy that needs to go to the restroom! The line of excuses ranged from "the mechanic said" to "I must have mistaken your vehicle for another just like it" to "wow, I am going to have to talk to the guys in the back about this!" Never an apology! And to think that within 4 days of that event, the service writer called our home and said "you will be getting a review either in the mail or online. Please give me a favorable review". That's rich!!!! When it comes to dealing with the service department at Valdosta Toyota, remember "Caveat lector" is Latin for "let the reader beware". Educate yourself! Know what is included but always ASK to be taken back to the service bay to actually SEE anything they want to repair or replace that is over $50.00. In the meantime, I will be taking our Toyota Sienna to Langdale Ford, who also works on Toyotas or to Ray Norton on Bemiss. I just hate to be lied to! More
by HusbandSoccerDadLawyer
Employees Worked With
Service writer
