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Valdosta Toyota

Valdosta, GA

4.7
459 Reviews

2980 James Cir

Valdosta, GA

31601

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Showing 459 reviews

August 17, 2019

Best dealership around! Valdosta Toyota is the best dealership I’ve ever dealt with. Lori and Bill were exceptional in assisting my needs. Friendly , clean environment. I fe More

by Marilyn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori and Bill;several others that I cannot remember names
August 14, 2019

Bought a car from a rude salesman named David Jordan. I purchased a 4Runner Nightshade that I overpaid for. I love the truck but not the price. My salesman was nice until I closed on the deal. Took car More

by Vicky D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Jordan
Aug 15, 2019 -

Valdosta Toyota responded

Hey Vicky, we hate to hear that you felt you had a negative experience with our Sales Department. I followed up with David and the Sales Managers (including the one you spoke to up front) in order to get the full story. We apologize if David was not as cordial or professional as expected during your latest visit. While I cannot speak directly toward how long your installment did or did not take, I do know that your entire premise of having paid too much for that vehicle is entirely false. In doing your own homework, every vehicle that you attempted to use to compare prices was not the same vehicle of the same model, trim, packages, and upgrades, so it was not an apples-to-apples comparison. No one was pressuring you, and as you already stated, "you love the truck." And unless you consider literally losing money to be "making a ton of money," then no, we did not make a ton of money off of you. In reality, we went above and beyond to ensure that you were satisfied with your purchase, including the vehicle itself, the price, and the accessories, and it ended up LOSING us money, not making it. We conceded losing money in order to keep you - a local resident and previous buyer - as a happy and hopefully long-term customer. Therefore, you can imagine our disappointment upon seeing this review. After all of the effort put in by our staff, we do not appreciate you fabricating information, so we would appreciate you removing this review. If you would like to speak about your experience further with a Sales Manager, please feel free to give us a call any time.

August 07, 2019

Valdosta Toyota Excellent service. Friendly and helpful employees. Every time I’ve gone there I’ve been very satisfied with the service.This is the third Toyota I’v More

by JudyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Danny, Don
August 03, 2019

very helpful n quick always helpful, patient. genuine and quick. never had any complaints. good waiting area too. people are very professional and dependable. i would high More

by jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker, Ray Register
July 28, 2019

Saved by Roy Massey and Valdosta Toyota mechanics! We had two different emergencies on two different days during our vacation trip. Roy Massey, the service advisor, immediately swung into action on bot More

by Wittner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Massey
July 20, 2019

Experience was Ok. Customer Service Rep was friendly. I just wish dealership would have called me as promised when my vehicle was ready for pickup. More

by ToyotaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald J Rogers
July 11, 2019

Very professional Only disparaging comment is the poor email service. I responded to William the same day he forwarded a quote and he still hasn’t received it two days More

by Crum220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
June 30, 2019

Best service i’ve ever had I dont enjoy dealerships, but wow, this place was AMAZING! I had both Adam & Juana and they were patient and very knowledgeable. Thank you for making More

by MailyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juana and Adam, Ray Register
June 28, 2019

Awesome dealership. I've purchased two cars from this dealership. I'm pleased with sales department along with the service center, and lets not forget about the customer More

by Anthony4009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker
June 26, 2019

Great service Fast and courteous service! Told me it may be an hour but it was less than that! Love how they always have donuts and coffee. The waiting area is very More

by Teritoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lindsey
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